Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Digital Assets, Asset Management, Metadata Management, Cloud Deployment, Content Management, Workflow Management, Data Management, Information Management, Digital Content, Data Architecture, Information Architecture, Brand Management, Technical Services, Enterprise Architecture, Software As A Service, Benchmarking, Vendor Management, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Amazon Web Services, Cloud Infrastructure, Cloud Computing, Multi-Cloud, Microsoft Azure, Google Cloud Platform, Command-Line Interface, Version Control
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Global Marketing, International Relations, International Finance, Cultural Sensitivity, Business Risk Management, Market Dynamics, Economics, Business Strategy, Political Sciences, Supply Chain Management, Market Analysis, Brand Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Application Programming Interface (API), Development Environment, Persona (User Experience), User Interface (UI), Authentications, User Interface (UI) Design
Advanced · Professional Certificate · 1 - 4 Weeks

Pearson
Skills you'll gain: Cloud Management, Application Lifecycle Management, Cloud Computing, Capacity Management, System Monitoring, Cloud Infrastructure, Performance Tuning, Cloud Applications, Network Monitoring, Network Performance Management, Event Monitoring, Cloud Storage, Continuous Monitoring, Change Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Performance Tuning, Database Architecture and Administration, Database Administration, Cloud Storage, Cloud Services, Disaster Recovery, Debugging, Encryption
Advanced · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Virtual Networking, Infrastructure Architecture, Cloud Storage, Cloud Computing, Virtual Private Networks (VPN), Virtual Machines, Cloud Management, Network Routing, Firewall, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Identity and Access Management, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Cloud Storage, Data Storage Technologies, Cloud Deployment, Security Management, Database Management Systems, System Monitoring, DevOps, Encryption, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Security Controls, Continuous Monitoring, Security Management, Vulnerability Management, Authorization (Computing), Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Target Audience, Content Strategy, Performance Analysis, Social Media Strategy, Social Media, Content Marketing, Customer Insights, Target Market, Digital Media Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Agile Project Management, Stakeholder Engagement, Sprint Planning, Agile Methodology, Project Planning, Requirements Management, Release Management, Backlogs, Sprint Retrospectives, Project Scoping, Kanban Principles, User Story, Prioritization, Estimation
Mixed · Course · 1 - 4 Weeks