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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Google Cloud

    Elastic Cloud Infrastructure: Scaling and Automation - 简体中文

    Skills you'll gain: Load Balancing, Cloud Infrastructure, Google Cloud Platform, Terraform, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Private Networks (VPN), Virtual Machines, Virtual Networking, Cloud Management, Managed Services, Scalability

    Intermediate · Course · 1 - 3 Months

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    UBITS

    Implementa sistemas Kanban con STATIK

    Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    GKE Backup and Restore

    Skills you'll gain: Kubernetes, Google Cloud Platform, Database Management, Application Deployment, Database Administration, Cloud Deployment, Disaster Recovery, Cloud Computing, Data Storage Technologies

    Beginner · Project · Less Than 2 Hours

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    Packt

    Infrastructure Automation with OpenTofu – Hands-On DevOps

    Skills you'll gain: Terraform, Amazon Web Services, Kubernetes, Amazon Elastic Compute Cloud, Command-Line Interface, Configuration Management, Debugging

    Intermediate · Course · 3 - 6 Months

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    Pearson

    AWS Developer: Unit 11

    Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Amazon Web Services, Cloud Applications, Scalability, CI/CD, Infrastructure as Code (IaC), Containerization, Application Development, Application Performance Management, Cloud API

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Specflow and Cucumber for .NET Developers - The Master Guide

    Skills you'll gain: Gherkin (Scripting Language), Behavior-Driven Development, Cucumber (Software), Test Execution Engine, .NET Framework, User Story, Test Case, Test Script Development, Microsoft Visual Studio, Test Automation, C# (Programming Language), Acceptance Testing, Functional Requirement, Scenario Testing, Maintainability

    Beginner · Course · 3 - 6 Months

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    EDUCBA

    Kubernetes: From Fundamentals to Advanced Deployment

    Skills you'll gain: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Data Persistence, Cloud Computing, Cloud Infrastructure, Virtual Networking, Cloud Computing Architecture, Scalability, Network Routing

    Mixed · Course · 1 - 4 Weeks

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    Board Infinity

    Advanced Git Features

    Skills you'll gain: Git (Version Control System), GitHub, GitLab, Version Control, Bitbucket, Software Development

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Gemini for Data Scientists and Analysts - Bahasa Indonesia

    Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Business Intelligence, AI Enablement, Predictive Analytics, Query Languages

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    Reliable Cloud Infrastructure: Design and Process 한국어

    Skills you'll gain: Microservices, Google App Engine, CI/CD, Application Deployment, Cloud Infrastructure, API Design, Google Cloud Platform, Service Level, DevOps, Kubernetes, Cloud Computing, Application Design, Hybrid Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks, Network Architecture, Cloud Security, System Design and Implementation, Cloud Storage, Scalability, System Monitoring

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
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    Cisco Learning and Certifications

    Scaling and Optimizing BGP

    Skills you'll gain: TCP/IP, Wide Area Networks, Network Planning And Design, Network Monitoring, Configuration Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Networking in Google Cloud: Routing and Addressing - 日本語版

    Skills you'll gain: Network Routing, TCP/IP, Virtual Networking, Google Cloud Platform, Network Infrastructure, Virtual Private Networks (VPN), Network Planning And Design, Cloud Computing, Network Monitoring, Network Security, Cloud Security

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Elastic Cloud Infrastructure: Scaling and Automation - 简体中文 : Google Cloud
  • Implementa sistemas Kanban con STATIK: UBITS
  • GKE Backup and Restore: Google Cloud
  • Infrastructure Automation with OpenTofu – Hands-On DevOps: Packt
  • AWS Developer: Unit 11: Pearson
  • Specflow and Cucumber for .NET Developers - The Master Guide: Packt
  • Kubernetes: From Fundamentals to Advanced Deployment: EDUCBA
  • Advanced Git Features: Board Infinity
  • Gemini for Data Scientists and Analysts - Bahasa Indonesia: Google Cloud
  • Reliable Cloud Infrastructure: Design and Process 한국어: Google Cloud

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