Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Load Balancing, Cloud Infrastructure, Google Cloud Platform, Terraform, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Private Networks (VPN), Virtual Machines, Virtual Networking, Cloud Management, Managed Services, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Google Cloud Platform, Database Management, Application Deployment, Database Administration, Cloud Deployment, Disaster Recovery, Cloud Computing, Data Storage Technologies
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Terraform, Amazon Web Services, Kubernetes, Amazon Elastic Compute Cloud, Command-Line Interface, Configuration Management, Debugging
Intermediate · Course · 3 - 6 Months

Pearson
Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Amazon Web Services, Cloud Applications, Scalability, CI/CD, Infrastructure as Code (IaC), Containerization, Application Development, Application Performance Management, Cloud API
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Gherkin (Scripting Language), Behavior-Driven Development, Cucumber (Software), Test Execution Engine, .NET Framework, User Story, Test Case, Test Script Development, Microsoft Visual Studio, Test Automation, C# (Programming Language), Acceptance Testing, Functional Requirement, Scenario Testing, Maintainability
Beginner · Course · 3 - 6 Months

Skills you'll gain: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Data Persistence, Cloud Computing, Cloud Infrastructure, Virtual Networking, Cloud Computing Architecture, Scalability, Network Routing
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Git (Version Control System), GitHub, GitLab, Version Control, Bitbucket, Software Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Business Intelligence, AI Enablement, Predictive Analytics, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Google App Engine, CI/CD, Application Deployment, Cloud Infrastructure, API Design, Google Cloud Platform, Service Level, DevOps, Kubernetes, Cloud Computing, Application Design, Hybrid Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks, Network Architecture, Cloud Security, System Design and Implementation, Cloud Storage, Scalability, System Monitoring
Advanced · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: TCP/IP, Wide Area Networks, Network Planning And Design, Network Monitoring, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Routing, TCP/IP, Virtual Networking, Google Cloud Platform, Network Infrastructure, Virtual Private Networks (VPN), Network Planning And Design, Cloud Computing, Network Monitoring, Network Security, Cloud Security
Intermediate · Course · 1 - 4 Weeks