Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Kennesaw State University
Skills you'll gain: User Research, Product Improvement, Product Lifecycle Management, Product Strategy, Innovation, Product Management, Product Planning, Consumer Behaviour, Customer Retention, Market Research, Customer Insights, Market Opportunities, Product Marketing, Growth Strategies, Brand Strategy, Target Market, Customer Analysis, Driving engagement, Wholesaling, Case Studies
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Performance Measurement, Sales Strategy, Selling Techniques, Sales, Sales Enablement, Sales Management, Sales Process, General Sales Practices, Generative AI Agents, Sales Development, Digital Transformation, Performance Metric, AI Product Strategy, Key Performance Indicators (KPIs), AI Enablement, Customer Insights, Sales Support, Customer Success Management, Consumer Behaviour
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Transaction Processing, File I/O, Data Access, Dataflow, Data Persistence, Database Management, Stored Procedure, SQL, Data Integrity, Data Import/Export, Databases, Secure Coding, File Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Clinic Management Systems, Practice Management Software, End User Training and Support, Medical Practice Management Software, Health Care Administration, Health Administration, Data Integration, Technical Support and Services, Systems Integration, Data Access, Dataflow
Beginner · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Data Visualization Software, Data Visualization, Statistical Visualization, Plot (Graphics), Tableau Software, Interactive Data Visualization, Geospatial Information and Technology, Geospatial Mapping, Spatial Data Analysis, Graphing, Data Presentation, Histogram, Data Integration, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Spatial Data Analysis, Data Integration, Tableau Software, Geospatial Mapping, Data Manipulation, Data Analysis, Data Visualization Software, Data Mapping, Interactive Data Visualization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Employee Retention, Performance Appraisal, Human Resource Strategy, Case Studies, Performance Review, Human Resource Policies, Human Resources Management and Planning, Employee Engagement, Performance Measurement, Human Resources, Talent Management, Human Resource Management, Compensation Strategy, People Analytics, Performance Metric, Human Resources Information System (HRIS), Workforce Planning, Business Metrics, Driving engagement, Motivational Skills
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sampling (Statistics), Logistic Regression, SAS (Software), Predictive Analytics, Automation, Data Integration, Predictive Modeling, Advanced Analytics, Debugging, Change Control, Statistical Programming, Feature Engineering, Analytical Skills, SQL, Statistical Methods, Report Writing, Data Store, Analysis, Analytics, Finance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Work Breakdown Structure, Timelines, Project Schedules, Dependency Analysis, Scheduling, Planning, Project Planning, Project Management, Project Management Software, Project Risk Management, User Story, Capacity Planning, Agile Project Management, Resource Allocation, Capacity Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meta Ads Manager, Facebook, Social Media Marketing, Social Media Campaigns, Marketing Budgets, Advertising Campaigns, Online Advertising, Social Media Management, Campaign Planning, Social Media Strategy, Social Media Analytics, Marketing, Customer Engagement
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Web Analytics, Social Media Marketing, Customer Insights, Social Media Analytics, Customer Analysis, User Accounts, Social Media, Marketing Analytics
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Management, Cloud Security, Star Schema, Performance Tuning, System Configuration, Transact-SQL, Data Modeling, Cloud Computing Architecture, Extract, Transform, Load, Data Security, Database Architecture and Administration, Apache Spark, Data Integration, Data Pipelines
Intermediate · Course · 1 - 3 Months