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  • Customer Success Management

Results for "customer success management"


  • A

    Alex Genadinik

    Using Surveys To Improve Your Customer Service

    Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Customer Insights, User Research, Research Methodologies, Customer experience improvement, Client Support, Interrigatories

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Mastering Scrum: Apply, Evaluate & Lead Agile Success

    Skills you'll gain: Scrum (Software Development), Sprint Retrospectives, Team Building, Sprint Planning, Agile Project Management, Agile Software Development, Scaled Agile Framework, Team Management, Agile Methodology, Team Oriented, Agile Product Development, Backlogs, Project Risk Management, Risk Management, Meeting Facilitation, Continuous Improvement Process, Product Management, Stakeholder Engagement, Discussion Facilitation, Prioritization

    5 stars, 14 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 5 (14) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create a Customer Service Survey in Microsoft Forms

    Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing

    4.8 stars, 31 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (31) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • Y

    Yale University

    Warrior-Scholar: The Veteran’s College Success Kit

    Skills you'll gain: Resourcefulness, Goal Setting, Adult Education, Decision Making, Relationship Building

    Beginner · Course · 1 - 3 Months

    Category: Free
    Free
  • U

    University of Colorado Boulder

    A Blueprint for Success – Your Video Pre-Production

    Skills you'll gain: Video Production, Storyboarding, Storytelling, Photo/Video Production and Technology, Media Production, Post-Production, Video Editing, Visual Storytelling, Cinematography, Oral Expression, Writing, Editing

    4.6 stars, 83 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (83) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Build a Chatbot with Voiceflow: Ecommerce Customer Support

    Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows

    4.2 stars, 9 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.2 (9) · Intermediate · Guided Project · Less Than 2 Hours

  • N

    Northeastern University

    Agile Business Processes: Systems for Operational Success

    Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Stakeholder Management, Business Workflow Analysis, Process Analysis, Workflow Management, Business Transformation, Business Analysis, Process Management, Business Process Management, Business Process Improvement, Stakeholder Analysis, Stakeholder Communications, Business Requirements, Gap Analysis, Requirements Elicitation, Digital Transformation, Technology Strategies, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • E

    EDUCBA

    Customer Segmentation with K-Means: Model & Visualize

    Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • S

    STARWEAVER

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening

    5 stars, 7 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (7) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • A

    AI Business School

    AI for Management & Management support

    Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Workflows, Prompt Engineering Tools, Generative AI, AI literacy, Sales, Sales Enablement, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Personalization, Productivity, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Ideation

    4.6 stars, 34 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (34) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Skillshare

    Find Instagram Success: Build an Account People Care About

    Skills you'll gain: Instagram, Content Performance Analysis, Social Media Content, Social Media, Content Strategy, Social Media Management, Social Media Strategy, Social Media Marketing, Content Development and Management, Content Scheduling, Brand Strategy, Driving engagement, Content Marketing, Content Creation, Drive Engagement, Growth Strategies, Target Audience, Content Optimization, Branding, Workflow Management

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Customer Insights and Personalization with Machine Learning

    Skills you'll gain: AI Personalization, Feature Engineering, Personalized Service, Customer Insights, Customer Analysis, Marketing Analytics, Data Transformation, Predictive Analytics, Customer Engagement, Predictive Modeling, Data-Driven Marketing, Machine Learning Methods, Customer experience improvement, Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Text Mining, Marketing Strategies, Business Intelligence, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…383940…834

In summary, here are 10 of our most popular customer success management courses

  • Using Surveys To Improve Your Customer Service: Alex Genadinik
  • Mastering Scrum: Apply, Evaluate & Lead Agile Success: EDUCBA
  • Create a Customer Service Survey in Microsoft Forms: Coursera
  • Warrior-Scholar: The Veteran’s College Success Kit: Yale University
  • A Blueprint for Success – Your Video Pre-Production: University of Colorado Boulder
  • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera
  • Agile Business Processes: Systems for Operational Success: Northeastern University
  • Customer Segmentation with K-Means: Model & Visualize: EDUCBA
  • Customer Service Essentials: 20 Skills for Happy Clients: STARWEAVER
  • AI for Management & Management support: AI Business School

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