
Alex Genadinik
Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Customer Insights, User Research, Research Methodologies, Customer experience improvement, Client Support, Interrigatories
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Scrum (Software Development), Sprint Retrospectives, Team Building, Sprint Planning, Agile Project Management, Agile Software Development, Scaled Agile Framework, Team Management, Agile Methodology, Team Oriented, Agile Product Development, Backlogs, Project Risk Management, Risk Management, Meeting Facilitation, Continuous Improvement Process, Product Management, Stakeholder Engagement, Discussion Facilitation, Prioritization
★ 5 (14) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing
★ 4.8 (31) · Beginner · Guided Project · Less Than 2 Hours

Yale University
Skills you'll gain: Resourcefulness, Goal Setting, Adult Education, Decision Making, Relationship Building
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Video Production, Storyboarding, Storytelling, Photo/Video Production and Technology, Media Production, Post-Production, Video Editing, Visual Storytelling, Cinematography, Oral Expression, Writing, Editing
★ 4.6 (83) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
★ 4.2 (9) · Intermediate · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Stakeholder Management, Business Workflow Analysis, Process Analysis, Workflow Management, Business Transformation, Business Analysis, Process Management, Business Process Management, Business Process Improvement, Stakeholder Analysis, Stakeholder Communications, Business Requirements, Gap Analysis, Requirements Elicitation, Digital Transformation, Technology Strategies, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
★ 5 (7) · Mixed · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Workflows, Prompt Engineering Tools, Generative AI, AI literacy, Sales, Sales Enablement, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Personalization, Productivity, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Ideation
★ 4.6 (34) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Instagram, Content Performance Analysis, Social Media Content, Social Media, Content Strategy, Social Media Management, Social Media Strategy, Social Media Marketing, Content Development and Management, Content Scheduling, Brand Strategy, Driving engagement, Content Marketing, Content Creation, Drive Engagement, Growth Strategies, Target Audience, Content Optimization, Branding, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Feature Engineering, Personalized Service, Customer Insights, Customer Analysis, Marketing Analytics, Data Transformation, Predictive Analytics, Customer Engagement, Predictive Modeling, Data-Driven Marketing, Machine Learning Methods, Customer experience improvement, Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Text Mining, Marketing Strategies, Business Intelligence, Data Analysis
Intermediate · Course · 1 - 4 Weeks