Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Big Data, Generative AI, Customer Relationship Management, Predictive Modeling, Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Network Troubleshooting, Network Planning And Design, Network Monitoring, Hybrid Cloud Computing, Virtual Networking, Google Cloud Platform, Cloud Engineering, Network Architecture, Network Routing, Cloud Infrastructure, Virtual Private Networks (VPN), Cloud Computing Architecture, Kubernetes, Network Security, Load Balancing, Managed Services
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Sales Strategy, Data Ethics, Microsoft Copilot, General Sales Practices, Sales Training, Sales, Risking, Responsible AI, Ethical Standards And Conduct, Sales Enablement, Business Ethics, Law, Regulation, and Compliance, AI Personalization, Information Privacy, Legal Risk, Continuous Monitoring, Forecasting, Decision Making, Market Analysis, Customer Engagement
Advanced · Course · 1 - 4 Weeks
Universidad de los Andes
Skills you'll gain: Test Automation, Android Jetpack, Software Testing, User Story, Agile Software Development, Software As A Service, Sprint Planning, Cloud Applications, Kotlin, Software Engineering, Test Script Development, JavaScript Frameworks, Security Requirements Analysis, Acceptance Testing, Regression Testing, Usability, Authorization (Computing), Web Content Accessibility Guidelines, Application Security, Cloud Computing Architecture
Credit offered
Mastertrack · 6 - 12 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Financial Statement Analysis, Descriptive Analytics, Peer Review, Financial Statements, Business Valuation, Derivatives, FinTech, Social Determinants Of Health, Gerontology, Strategic Decision-Making, Portfolio Management, Customer Analysis, Risk Analysis, Credit Risk, Digital Transformation, Cloud Security, Governance, Leadership, Object Oriented Programming (OOP), Health Policy
Earn a degree
Degree · 1 - 4 Years

Illinois Institute of Technology
Skills you'll gain: Industrial and Organizational Psychology, Infrastructure As A Service (IaaS), Cloud-Native Computing, Serverless Computing, Network Troubleshooting, Time Series Analysis and Forecasting, Database Management Systems, Javascript and jQuery, Data Storytelling, Open Source Technology, Project Scoping, Networking Hardware, Virtualization, Unified Modeling Language, Cybersecurity, Cloud Security, Computer Hardware, Design Thinking, Team Oriented, DevSecOps
Earn a degree
Degree · 1 - 4 Years

Universidad de los Andes
Skills you'll gain: User Story, Business Modeling, Process Analysis, Data Storytelling, Prototyping, Conflict Management, Financial Statement Analysis, Software Architecture, Corporate Communications, Artificial Intelligence, Risk Analysis, Agile Project Management, Cash Flows, Blockchain, Service Design, Security Requirements Analysis, Project Portfolio Management, Product Management, Generative AI, Technology Strategies
Earn a degree
Degree · 1 - 4 Years

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Data Store, AI Enablement, Data Integration, Enterprise Application Management, Information Architecture, Data Sharing
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Revenue Management, Customer Analysis, Descriptive Analytics, Data Ethics, Large Language Modeling, Model Evaluation, Statistical Reporting, People Analytics, Time Series Analysis and Forecasting, FinTech, Descriptive Statistics, Predictive Analytics, Social Determinants Of Health, Gerontology, Risk Analysis, Bayesian Statistics, Digital Transformation, Exploratory Data Analysis, Social Network Analysis, Unsupervised Learning
Earn a degree
Degree · 1 - 4 Years

Illinois Institute of Technology
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud-Native Computing, Operating System Administration, Cloud Security, Virtualization, Platform As A Service (PaaS), Linux, Containerization, Serverless Computing, Cloud Infrastructure, Web Development, Network Security, Identity and Access Management, Linux Administration, Open Source Technology, Cloud Computing, Amazon Web Services, AWS Identity and Access Management (IAM), Object Oriented Programming (OOP), Microsoft Windows
Earn a degree
Degree · 1 - 4 Years