Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Google Gemini, Gemini, Google Workspace, Data Access, Data Store, AI Integrations, OAuth, Data Storage, Collaborative Software, AI powered creativity, AI Enablement, Information Management, Enterprise Application Management, Application Programming Interface (API), System Configuration, Cloud API, Identity and Access Management, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Predictive Modeling, Model Evaluation, Predictive Analytics, Classification And Regression Tree (CART), Statistical Modeling, Risk Modeling, Decision Tree Learning, Data Analysis, R Programming, Model Training, Logistic Regression, Feature Engineering, Model Deployment, Data Import/Export, Data Validation, Exploratory Data Analysis, Decision Intelligence, Data Persistence, Data Wrangling, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: PHP (Scripting Language), Full-Stack Web Development, Server Side, User Interface (UI) Design, Web Design, Database Development, Data Storage
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI Agents, Google Workspace, Data Access, Cloud Security, Agentic Workflows, Enterprise Architecture, AI Workflows, Authorization (Computing), Authentications, Data Security, Agentic systems, Application Deployment, Consolidation, Data Integration, Case Studies, AI literacy, Cloud Deployment
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Authorization (Computing), Authentications, Agentic Workflows, AI Workflows, Application Deployment, Security Controls, Google Cloud Platform, Enterprise Security, Workflow Management, Data Security, Generative AI Agents, Cloud Deployment, Enterprise Application Management, Data Access, Cloud Security, Data Integration, LLM Application, Case Studies
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Migration, Google Cloud Platform, Database Administration, Cloud Engineering, Database Design, Database Development, Database Management, Database Architecture and Administration, Cloud Deployment, Database Management Systems, Database Systems, Databases, Cloud Services, Scalability, Data Integrity
Advanced · Course · 1 - 3 Months

Skills you'll gain: Javascript, Problem Solving, Interviewing Skills, Algorithms, Programming Principles, Data Structures, Event-Driven Programming, Performance Tuning, Data Validation
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Authorization (Computing), Authentications, Generative AI Agents, Data Security, Application Deployment, Agentic Workflows, Enterprise Architecture, Data Access, Agentic systems, LLM Application, Google Cloud Platform, Cloud Security, Enterprise Security, AI Integrations, Data Integration
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Authentications, Google Cloud Platform, Authorization (Computing), Google Workspace, Agentic Workflows, AI Workflows, Data Access, Generative AI Agents, Cloud Security, Data Sharing, Data Governance, Enterprise Application Management, Data Management, Data Integration, Agentic systems, AI Integrations, Case Studies, Data Storage Technologies, AI Security
Beginner · Course · 1 - 3 Months
Skills you'll gain: Model Evaluation, Model Deployment, Model Training, Decision Tree Learning, Data Preprocessing, Java Programming, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning Methods, Machine Learning Algorithms, Machine Learning, Algorithms, Program Implementation, Business Development
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, AI Workflows, Agentic Workflows, AI Product Strategy, Generative AI Agents, Journey Mapping, Process Design, Business Process Automation, Business Process Reengineering, Agentic systems, Value Engineering, No-Code Development, Business Priorities, Automation, Prototyping, Prioritization
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Infrastructure, Cloud Computing Architecture, Cloud Management, Infrastructure Architecture, Cloud Computing, Cloud Solutions, Solution Architecture, Cloud Security, Process Optimization, Google Cloud Platform, Process Improvement and Optimization, Cloud Standards, System Implementation, Solution Design, Cloud Deployment, Key Performance Indicators (KPIs), Needs Assessment, Test Planning, Analysis, Goal Setting
Advanced · Course · 1 - 3 Months