
Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
★ 3.9 (15) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Security, Database Management, Data Security, Relational Databases, Disaster Recovery, Data Storage Technologies, Cloud Management, Databases, System Monitoring, Data Storage, Data Management, Continuous Monitoring, Database Administration, Microsoft SQL Servers, Event Monitoring, IT Infrastructure, Role-Based Access Control (RBAC), Encryption, Application Performance Management
★ 5 (10) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Risk Analysis, Risk Management, Risk Modeling, Hazard Analysis, Project Risk Management, Governance, Failure Analysis, Risk Mitigation, Governance Risk Management and Compliance, Risk Management Framework, Feasibility Studies, Mitigation, Analysis, Crisis Management, Key Performance Indicators (KPIs), Failure Mode And Effects Analysis, Disaster Recovery, Performance Metric, Climate Change Adaptation, Vulnerability Assessments
★ 4.7 (42) · Advanced · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Anomaly Detection, Embeddings, LLM Application, Database Application, Large Language Modeling, Generative AI, Image Analysis
★ 4.2 (19) · Beginner · Project · Less Than 2 Hours

Tencent Cloud
Skills you'll gain: Cloud Computing Architecture, Hybrid Cloud Computing, Cloud-Native Computing, Cloud Computing, Cloud Platforms, Cloud Solutions, Serverless Computing, Solution Architecture, Private Cloud, Cloud Infrastructure, Cloud Services, Data Migration, Software Architecture, Big Data, Cloud Security, Infrastructure Architecture, Systems Architecture, Security Management, Microservices, DevOps
★ 4.4 (14) · Advanced · Course · 3 - 6 Months

Coursera
Skills you'll gain: Cross-Functional Team Leadership, Executive Presence, Matrix Management, Team Performance Management, Cross-Functional Collaboration, Performance Management, Key Performance Indicators (KPIs), Performance Measurement, Crisis Management, Team Building, Project Management, Leadership, Employee Coaching, Influencing, Leadership Development, Team Management, Stakeholder Management, Organizational Development, Strategic Communication, Change Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Cloud Engineering, Amazon Web Services, Cloud Development, Cloud Applications, Public Cloud
Intermediate · Project · Less Than 2 Hours

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Strategies, Branding, Global Marketing, Marketing, Brand Management, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Business Modeling, Strategic Partnership, Digital Marketing, E-Commerce, Event Planning, Augmented Reality, Business Analysis, Virtual Reality, Price Negotiation, Blockchain, Data Analysis, Artificial Intelligence
★ 4.8 (6) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Artificial Intelligence, AI literacy, Responsible AI, Generative AI, Open Source Technology, Large Language Modeling, Machine Learning, Model Evaluation
★ 4.8 (31) · Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Persuasive Communication, Communication, Public Speaking, Resilience, Empowerment, Professional Development, Emotional Intelligence, Mentorship, Employee Coaching, Professional Networking, Branding, Assertiveness, Self-Awareness, Self-Motivation, Leadership Development, Leadership, Empathy, Social Media, Proactivity, Decision Making
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Google App Engine, Cloud Infrastructure, Data Store, Identity and Access Management, Data Storage Technologies, Kubernetes, Platform As A Service (PaaS), Data Storage, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Management, Load Balancing, Virtual Machines, Cloud Services, Cloud API, Infrastructure as Code (IaC), Containerization, Cloud Security, Cloud Computing
★ 4.6 (19) · Intermediate · Specialization · 3 - 6 Months