Skills you'll gain: Microsoft 365, Microsoft Teams, Azure Active Directory, Microsoft Office, Microsoft Azure, User Provisioning, Multi-Tenant Cloud Environments, Collaborative Software, Help Desk Support, Document Management, Microsoft Copilot, System Configuration, Role-Based Access Control (RBAC), Cloud Services, User Accounts, Technical Support, Technical Communication, Identity and Access Management, Cloud Storage, File Management

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

Skills you'll gain: Video Editing, Apple software proficiency, Motion Graphics, Knowledge of Apple Software, Post-Production, Video Production, Photo/Video Production and Technology, Animations, Media Production, Data Import/Export, Editing, Content Management, File Management, Color Matching, Timelines, Augmented and Virtual Reality (AR/VR)

Skills you'll gain: Microsoft Azure, Azure Active Directory, Virtual Machines, Virtual Private Networks (VPN), Cloud Computing, Disaster Recovery, Azure DevOps, Containerization, Cloud Infrastructure, Cloud Storage, IT Management, Scalability, Role-Based Access Control (RBAC), Data Management, User Accounts, Identity and Access Management, Authorization (Computing), Network Security, Continuous Monitoring, System Configuration

Skills you'll gain: Model Training, Model Deployment, Exploratory Data Analysis, Model Evaluation, Cloud Deployment, Data Preprocessing, Data Analysis, Data Wrangling, Model Optimization, Amazon Redshift, Amazon Elastic Compute Cloud, Amazon CloudWatch, Application Deployment, AWS Kinesis, Data Pipelines, Extract, Transform, Load, Regression Analysis

Skills you'll gain: Computer Security Incident Management, Vulnerability Management, Cyber Security Strategy, Cyber Governance, Incident Response, Cyber Operations, Cyber Threat Intelligence, Encryption, Cyber Attacks, Security Management, Governance Risk Management and Compliance, Incident Management, Cryptographic Protocols, Threat Detection, Security Strategy, Mobile Security, Vulnerability, Security Awareness, Vulnerability Assessments, Vulnerability Scanning

Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis

Skills you'll gain: Mac OS, Application Lifecycle Management, Apache, Endpoint Security, iOS Development, Release Management, Web Servers, Single Sign-On (SSO)

Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: AI powered creativity, Media Production, Post-Production

Skills you'll gain: Salesforce Development, Salesforce, Application Deployment, Workflow Management, Operational Efficiency, Dashboard, Data Access, Process Design, Application Design, Application Development, No-Code Development, User Accounts, User Provisioning, UI Components, Cloud Applications, Operational Excellence, Business Process Automation, Customer Relationship Management (CRM) Software, Business Logic, User Interface (UI)

Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence