Skills you'll gain: Social Media Analytics, Content Creation, Social Media Marketing, Hospitality Management, Social Media, Hospitality, Social Media Management, Social Media Content, Digital Marketing Campaigns, Guest Relations, Digital Marketing Tools, Hotels and Accommodations, Marketing, Social Media Strategy, Digital Marketing, Storytelling, Instagram, Web Analytics and SEO, Search Engine Optimization, User Feedback
★ 3.8 (26) · Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Revenue Management, Restaurant Operation, Forecasting, Key Performance Indicators (KPIs), Revenue Forecasting, Trend Analysis, Performance Analysis, Data Analysis, Data-Driven Decision-Making, Business Strategies
★ 4.9 (15) · Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Revenue Management, Forecasting, Budgeting, Consumer Behaviour
★ 4.6 (1.1K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Service Design, Design Thinking, Change Management, Hospitality Services, Service Improvement, Key Performance Indicators (KPIs), Journey Mapping, Hospitality Management, Hospitality, Customer Analysis, Sustainable Business, Innovation, Performance Measurement, Customer Insights, Continuous Improvement Process, Feasibility Studies, Collaboration
★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
★ 4.5 (25) · Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Support, Service Recovery, Customer Complaint Resolution, Greeting Customers, Customer experience improvement, Customer Engagement, De-escalation Techniques, Interpersonal Communications, Personalized Service, Telephone Skills, Friendliness, Verbal Communication Skills, Active Listening, Professionalism, Conflict Management, Crisis Management, Crisis Intervention
★ 4.9 (9) · Mixed · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Personal Development, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Engagement, Service Management, Personalized Service
★ 4.6 (10) · Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Transaction Processing, Upselling, Product Knowledge, Problem Solving, Conflict Management, Data Entry, Ability To Meet Deadlines, Interviewing Skills, Customer Engagement, Professionalism, Communication Strategies, E-Commerce, Communication, Time Management
★ 4.6 (498) · Beginner · Professional Certificate · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Online Advertising, Customer Analysis, Promotional Strategies, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer experience improvement, Marketing, Marketing Planning, Target Market, Marketing Channel, Content Marketing, Promotions and Campaigns, Market Trend, Customer Relationship Management, Adaptability
★ 4.5 (11) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Travel Arrangements, Hospitality, Hospitality Management, Transportation Operations, Global Positioning Systems, Operations, Healthcare Industry Knowledge, Strong Work Ethic
★ 5 (13) · Mixed · Course · 1 - 4 Weeks

Stanford Online
Skills you'll gain: Culture, Compassion, Nutrition and Diet, Mindfulness
★ 4.9 (364) · Beginner · Course · 1 - 4 Weeks