
Cisco Learning and Certifications
Skills you'll gain: Telecommunications, User Accounts, User Provisioning, Collaborative Software, Control Panels, Cloud-Based Integration, Call Center Experience, Cloud Solutions, Enterprise Application Management, Identity and Access Management, Okta, Enterprise Architecture, Registration, Inbound Calls, Network Troubleshooting, AI Integrations, Azure Active Directory, Systems Integration, System Configuration, Dashboard
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation
Mixed · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Decision Making, Critical Thinking, Strategic Thinking, Problem Solving, Self-Awareness, Mitigation, Constructive Feedback, Conflict Management, Learning Strategies, Negotiation, Personal Development, Professional Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Language Competency, Personal Development, Organizational Skills, English Language, Nutrition Education, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Social Skills, Professionalism, Customer Service, Verbal Communication Skills, Interpersonal Communications, Inbound Calls
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Tax Laws, Corporate Tax, Tax, Tax Management, Tax Planning, International Finance, Income Tax, Tax Compliance, Intercompany Accounting, Regulatory Compliance
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI), Development Testing, Software Testing, Program Development, Usability, Software Design, Systems Development, Database Design, Databases
Beginner · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Recruitment, Talent Recruitment, Full Cycle Recruitment, Decision Intelligence, Decision Making, Data-Driven Decision-Making, Strategic Decision-Making, Interviewing Skills, Talent Acquisition, Recruitment Strategies, Job Analysis, Employee Onboarding, Document Management, Business Priorities, Risk Management, Risk Mitigation, Diversity and Inclusion, Diversity Awareness
Beginner · Course · 1 - 4 Weeks
Universidade de São Paulo
Skills you'll gain: Lead Generation, Sales Presentation, Selling Techniques, B2B Sales, Customer Analysis, General Sales Practices, Customer Insights, Sales Process, Sales Strategy, Sales, Customer Retention, Target Audience, Customer Success Management, Prospecting and Qualification, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Strategy and Techniques, Persona Development
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon S3, Cloud Infrastructure, Cloud Hosting, Data Storage, Identity and Access Management, System Configuration, Telecommunications, User Provisioning, Inbound Calls, Outbound Calls, User Accounts
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Oral Expression, Interviewing Skills, Language Learning, Oral Comprehension, Writing, Telephone Skills, Public Speaking, Language Competency, Communication, Interpersonal Communications
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Patient Communication, English Language, Language Competency, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Vocabulary, Language Learning, Active Listening, Communication, Education Software and Technology, Grammar, Public Speaking, Relationship Building
Beginner · Specialization · 3 - 6 Months