
Skills you'll gain: B2B Sales, Negotiation, Active Listening, Sales Presentation, Value Propositions, Sales Presentations, Rapport Building, Persuasive Communication, Business Communication, Selling Techniques, Storytelling, Communication, Communication Strategies, Customer Relationship Building
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Sales Presentation, Sales Presentations, Brainstorming, Ideation, Marketing Communications, Business Correspondence, Advertising, Promotional Strategies, Presentations, Consultative Selling, Persuasive Communication, Business Writing, Product Promotion, Concision, Communication Strategies, Vocabulary
★ 4.7 (697) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Communication
★ 4.8 (70) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Email Automation, General Data Protection Regulation (GDPR), A/B Testing, Copywriting, Marketing Automation, Campaign Management, Gmail, Compliance Auditing, Data-Driven Marketing, Content Optimization, Regulation and Legal Compliance, Target Audience, Auditing, Compliance Management, Customer Relationship Management (CRM) Software, Marketing Strategy and Techniques, Marketing Planning, Market Analysis, Data Analysis
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Email Marketing, Lead Generation, Email Automation, Customer Relationship Management (CRM) Software, Performance Metric, Sales Pipelines, Digital Marketing, Copywriting, Customer Support, Customer Engagement, Data Pipelines, Compliance Management, Revenue Cycle Management, Generative AI, Design and Product, Product Design, Law, Regulation, and Compliance, Artificial Intelligence, Design Elements And Principles, Statistics
Beginner · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Consumer Behaviour, Customer Analysis, Marketing Strategies, Marketing, Customer Insights, Brand Strategy, Marketing Communications, Marketing Effectiveness, Branding, Storytelling
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Retrieval-Augmented Generation, Marketing Automation, Email Automation, Content Scheduling, ChatGPT, Email Marketing, AI Personalization, Digital Marketing Tools, Social Media Content, Automation, Generative AI, Data-Driven Decision-Making, AI Workflows, AI Integrations, Blogs, Social Media, Content Creation
★ 3.3 (6) · Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Support, Service Recovery, Customer Complaint Resolution, Greeting Customers, Customer experience improvement, Customer Engagement, De-escalation Techniques, Interpersonal Communications, Personalized Service, Telephone Skills, Friendliness, Verbal Communication Skills, Active Listening, Conflict Management, Professionalism, Crisis Management, Crisis Intervention
★ 4.9 (8) · Mixed · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Sales Process, Sales Prospecting, Prospecting and Qualification, Cold Calling, Value Propositions, Marketing Collateral, Competitive Intelligence, Stakeholder Analysis, Market Intelligence, Price Negotiation, Account Management, Storytelling, Sales Pipelines, Negotiation, Performance Metric, Product Demonstration, B2B Sales, Consultative Selling, Sales Enablement, Cross Selling
★ 4.8 (21) · Beginner · Professional Certificate · 3 - 6 Months
Chris Croft Training
Skills you'll gain: Price Negotiation, Sales, Consultative Selling, Sales Management, Sales Strategy, Closing (Sales), Sales Process, Overcoming Objections, Cold Calling, Negotiation, Account Management, Sales Prospecting, Relationship Building, Sales Pipelines, Call Center Experience, Customer Relationship Management, Communication, Business Development, Lead Generation, Customer Acquisition Management
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Newsletters, Email Marketing, Email Automation, Stakeholder Communications, Strategic Communication, Personalized Campaigns, Campaign Planning, Performance Analysis, Communication Strategies, Content Development and Management, Goal Setting, Marketing Strategy and Techniques, Digital Marketing, Digital Advertising, Driving engagement, A/B Testing, Market Analysis
Beginner · Course · 3 - 6 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
★ 4.5 (13) · Beginner · Course · 1 - 3 Months