This course is part of the Business English Specialization

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Wanda Huber +4 more instructors

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Business English SpecializationArizona State University

About this Course

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If you work in marketing, sales, or advertising, you already know that effective communication is a requirement. This can be even more difficult when expressing your ideas in a persuasive manner in English.  In this course, you will learn to use English more efficiently while joining successful global professionals around the world. Develop your skills along with authentic characters that work in marketing and also work hard to improve their communication skills. Learn from your successes and failures, reflect on your own style, strengths, and improvement areas. After taking this course, you will be able to:
·      Express your ideas through efficient emails, reports and persuasive presentations
·      Learn words and phrases related to market research, branding, direct marketing, advertising costs, etc.
·      Get instant feedback about the efficiency of your business communication skills in English from sales and marketing professionals from around the world
·      Become part of a global community of business professionals who are developing their English communication skills

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Earn a Certificate upon completion

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Course 3 of 4 in the

Business English Specialization

Intermediate Level

Approx. 31 hours to complete

English

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Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 3 of 4 in the

Business English Specialization

Intermediate Level

Approx. 31 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructors

Instructor rating

4.76/5 (140 Ratings)

Offered by

Arizona State University

Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.

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Syllabus - What you will learn from this course

Content Rating98%(6,709 ratings)

Week1

Week 1

7 hours to complete

Product

Where do you start with marketing a project or product? Why, with an effective brainstorming session, of course! This week you’ll learn the roles we play in groups, how to give opinions or disagree respectfully, and brainstorm phrases and techniques to make your product roll out a success. You’ll see examples of prepping before a brainstorming session as Jake approaches Bridget and even some what-not-to-do’s in this episode of The Challenge.

7 hours to complete

6 videos (Total 34 min), 7 readings, 7 quizzes

6 videos

1.2 The Brainstorming Begins2m1.4 Effective Brainstorming Techniques7m1.7 Giving Opinions in Brainstorming5m1.9 Group Dynamics: What Role Will You Play?4m1.12 Agreeing/Disagreeing In Meetings4m1.16 Week 1 Review9m

7 readings

1.1 Weekly Goals and Advice from Instructors10m1.3 Vocabulary Preview10mDirections for Submitting Audio or Video10m1.5 Why Brainstorming Works Best Online10m1.10 How Group Dynamics Affect Decisions10m1.14 Expressing Opinions-Sentence Stems10m1.20 Quizlet Vocabulary Practice: Product10m

5 practice exercises

1.6 Checkpoint: Brainstorming30m1.8 Checkpoint: Giving Opinions in Brainstorming30m1.11 Checkpoint: Group Dynamics30m1.13 Checkpoint: Agreeing/Disagreeing In Meetings30m1.19 Week 1 Test30m

Week2

Week 2

6 hours to complete

Product Perception

Have you ever been part of a survey? You’ll see an example as the BioDent marketing team asks people from the streets opinions about their product. Effective presentations and surveys first start with clear and easy to understand visuals. In this week’s lessons we’ll explore graphs, charts and questions to create strong surveys. We’ll learn the importance of interpreting these charts and graphs accurately before presenting them with confidence.

6 hours to complete

6 videos (Total 33 min), 10 readings, 6 quizzes

6 videos

2.2 Survey Power2m2.4 Writing Surveys That Get You Actionable Insights4m2.7 Visually Communicate Data with Charts5m2.11 Chart and Graph Interpretation5m2.14 Graph and Chart Presentation7m2.17 Week 2 Review8m

10 readings

2.1 Weekly Goals and Advice from Instructors10m2.3 Vocabulary Preview10m2.5 Writing Survey Questions: a Useful Blog Post10m2.9 Welcome to the Age of Experience10mBONUS: 5 Key Metrics Measuring Brand Loyalty10m2.13 Perceptual Edge: Problems and Solutions for Graphs10mBONUS - Eight Tips for Writing Effective Survey Questions10mBONUS - Customer loyalty: the (changing) reality of loyalty beyond retention10mBONUS - Writing Good Survey Questions Tips and Advice10m2.20 Quizlet Vocabulary Practice: Product Perception10m

5 practice exercises

2.6 Checkpoint: Writing Effective Surveys30m2.8 Checkpoint: Visual Communication - Charts30m2.12 Checkpoint: Chart and Graph Interpretation30m2.15 Checkpoint: Graph and Chart Presentation30m2.19 Week 2 Test30m

Week3

Week 3

5 hours to complete

Promotion

5 hours to complete

6 videos (Total 33 min), 8 readings, 5 quizzes

6 videos

3.2 BioDent Impressions1m3.4 Perception in Visual Communication4m3.6 Visual Communication Strategies6m3.8 Concise Language for Social Media Marketing5m3.11 Clever and Catchy with Caution5m3.18 Week 3 Review10m

8 readings

3.1 Weekly Goals and Advice from Instructors10m3.3 Vocabulary Preview10m3.5 It's All Gooooooooood10m3.9 Excellent PowerPoint Examples10m3.13 Nuts & Bolts ~ What is a Tagline?10m3.15 Creating your Personal Tagline Worksheet10m3.16 Creating Your Personal Tagline EXAMPLE Worksheet10m3.20 Quizlet Vocabulary Practice: Promotion10m

4 practice exercises

3.7 Checkpoint: Visual Communication30m3.10 Checkpoint: Concise Language for Social Media Marketing30m3.12 Checkpoint: Clever and Catchy with Caution30m3.19 Week 3 Test30m

Week4

Week 4

5 hours to complete

Persuasive Techniques

5 hours to complete

6 videos (Total 42 min), 8 readings, 4 quizzes

6 videos

4.2 Hooray for Social Media Marketing2m4.4 Cialdini's Principles of Influence - Part 16m4.7 Cialdini's Principles of Influence - Part 26m4.11 Power of One Word6m4.15 Influential Language8m4.18 Week 4 Review12m

8 readings

4.1 Weekly Goals and Advice from Instructors10m4.3 Vocabulary Preview10m4.5 "Why?" It works!10m4.9 Metaphor, A Persuasive Heavy Weight10mBONUS: Cialdini in His Own Words10mBONUS: Social Proof in Action10m4.13 How to Get People to Do Stuff: Nouns or Verbs?10m4.20 Quizlet Vocabulary Practice: Persuasive Techniques10m

4 practice exercises

4.8 Checkpoint: Principles of Influence30m4.12 Checkpoint: Power of One Word30m4.16 Checkpoint: Influential Language30m4.19 Week 4 Test30m

Week5

Week 5

8 hours to complete

Pitch

8 hours to complete

6 videos (Total 41 min), 16 readings, 7 quizzes

6 videos

5.2 Ready...Set...Pitch2m5.4 Preparing your Presentation7m5.8 Consultative Sales Presentations4m5.15 Language for Sales Scripts8m5.18 Impromptu Speaking/Elevator Pitch8m5.25 Week 5 Review10m

16 readings

5.1 Weekly Goals and Advice from Instructors10m5.3 Vocabulary Preview10m5.5 Kinesics: Body Language for the Presenter10m5.6 Presenting in English: Strategies for the Non-Native Speaker10mBONUS: The Consultative Sales Approach10m5.11 Interpreting Body Language for Sales10mBONUS: Killer Presentations10m5.16 Tips for Sales Scripting10m5.19 Elevator Pitch: Make it Memorable with 4 Techniques10m5.21 Keep them Listening with Transition Words10m5.22 A Quick Guide to Writing Your Elevator Pitch: With Examples!10m5.24 Love it! Outstanding Example of an Elevator Pitch10m5.26 Steps to Preparing a Good Elevator Pitch10mBONUS Excellent TEDTalk on Elevator Speech10mBONUS Asking and Answering Questions10m5.29 Quizlet Vocabulary Practice: Pitch10m

6 practice exercises

5.7 Checkpoint: Presentation Strategies30m5.10 Checkpoint: Consultative Sales Presentations30m5.17 Checkpoint: Language for Sales Scripts30m5.20 Checkpoint: Impromptu Speaking/Elevator Pitch30m5.23 Useful Phrases and Transitions30m5.28 Week 5 Test30m

Week6

Week 6

2 hours to complete

Review

2 hours to complete

1 video (Total 5 min), 1 reading, 2 quizzes

Reviews

4.7

166 reviews

5 stars
80.64%
4 stars
16.12%
3 stars
1.38%
2 stars
0.76%
1 star
1.07%

TOP REVIEWS FROM BUSINESS ENGLISH: MARKETING AND SALES

by DJNov 21, 2020

It was an amazing experience to be learning from your course. It gave me a lot of confidence and practical knowledge on how to deal with customers.

by DDNov 22, 2020

This course is one of the best courses taken. The combination of the communication and language sections were phenomenal. The videos, info graphs and articles were very informative. Excellent Course!

by HZJul 12, 2018

This course is helpful enough to gather all information in the heal. Of course you need to study additional resources for the best practice. Thanks to all speakers. You are doing a great job!

by LBNov 26, 2019

Students that want to learn the basics of marketing and sales should refer to this course .

lectures in this videos are too good and perfect for understanding.I strongly recommend this course.

View all reviews

About the Business English Specialization

This Specialization serves as an introduction to Business English, where you will learn to communicate about topics such as management, finance and marketing. You will also write proposals, executive summaries, and marketing materials. You will also learn the necessary language structures to run a meeting, achieve sales, and negotiate other business transactions. In the Capstone Project, you will apply these skills to communicate and launch a new product in English, making sure that business executives have a variety of linguistic tools with practical applications in business scenarios in a variety of functional areas.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Business English: Marketing and Sales

About this Course

Instructors

Wanda Huber

Jenny Young

Beatriz Fuentes-Anderson

Andrea Mürau Haraway
Top Instructor

Jessica Cinco
Top Instructor

Offered by

Arizona State University

Syllabus - What you will learn from this course

Product

Product Perception

Promotion

Persuasive Techniques

Pitch

Review

Reviews

TOP REVIEWS FROM BUSINESS ENGLISH: MARKETING AND SALES

About the Business English Specialization

Frequently Asked Questions

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Business English: Marketing and Sales

About this Course

Instructors

Wanda Huber

Jenny Young

Beatriz Fuentes-Anderson

Andrea Mürau HarawayTop Instructor

Jessica CincoTop Instructor

Offered by

Arizona State University

Syllabus - What you will learn from this course

Product

Product Perception

Promotion

Persuasive Techniques

Pitch

Review

Reviews

TOP REVIEWS FROM BUSINESS ENGLISH: MARKETING AND SALES

About the Business English Specialization

Frequently Asked Questions

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Learn Something New

Popular Data Science Courses

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Andrea Mürau Haraway
Top Instructor

Jessica Cinco
Top Instructor