Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Concision, Social Skills, Sales Strategy, Sales Presentations, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Sales Training, Emotional Intelligence, Technical Writing, Storytelling, Verbal Communication Skills, Communication Strategies, Communication, Marketing Communications

Skills you'll gain: Microsoft Copilot, Sales Development, Sales Strategy, Customer Data Management, Customer Relationship Management (CRM) Software, Sales, Data Cleansing, Customer Analysis, Personalized Service, AI Personalization, Sales Management, Customer Insights, Customer Engagement, Data Quality, Data Integration, Predictive Analytics, Data Analysis, Consumer Behaviour

Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis

Skills you'll gain: Expense Management, Sales Management, Operating Expense, Compensation Strategy, Travel Arrangements, Transportation Operations, Compensation Management, Sales Strategy, Sales, Cost Control, Performance Metric, Goal Setting

Skills you'll gain: Business Modeling, Digital Transformation, Innovation, Software Development, Cloud Development, Software As A Service, E-Commerce, Business Development, Application Development, New Business Development, Business Strategy, Market Share, Decision Making, Value Propositions, Strategic Thinking, Growth Strategies, Apple iOS, Android (Operating System), Amazon Web Services

Skills you'll gain: Google Sheets, Gmail, Google Docs, Google Workspace, Presentations, Spreadsheet Software, Calendar Management, Excel Formulas, File Management, Excel Macros, Data Visualization, Productivity Software, Version Control, Sales Presentations, Document Management, Product Demonstration, Setting Appointments, Meeting Facilitation, Email Security, Collaborative Software

Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Patient-centered Care, Capacity Management

Skills you'll gain: Payment Processing and Collection, Credit Risk, Lending and Underwriting, Organizational Structure, Financial Analysis, Risk Mitigation, Accounts Receivable, Business Risk Management, Organizational Strategy, Cash Flows, Ancient History

Skills you'll gain: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability

Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication

Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics