
IESE Business School
Skills you'll gain: Value Propositions, Brand Management, Customer Analysis, Marketing, Branding, Brand Marketing, Marketing Strategies, Target Market, Product Strategy, Strategic Communication, Brand Awareness, Digital Marketing, Communication Strategies, Brand Strategy, Marketing Planning, Marketing Management, Target Audience, Marketing Communications, Marketing Analytics, Digital Marketing Campaigns
★ 4.5 (491) · Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Time Management, Calendar Management, Scheduling, Productivity Software, Mental Concentration, Professionalism, Planning, Overcoming Obstacles, Communication Strategies, Crisis Management
★ 4.6 (17K) · Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Customer Service, Team Oriented, Customer Retention, Team Collaboration, User Feedback, Team Building, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Service Design, Entrepreneurship, Data Presentation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Maintenance, Data Quality, Sales Prospecting, Prospecting and Qualification, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Data Integrity
★ 3.7 (9) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
★ 4 (6) · Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Financial Market, Securities (Finance), Derivatives, Mathematical Modeling, Applied Mathematics, Capital Markets, Futures Exchange, Finance, Financial Modeling, Risk Modeling, Probability, Risk Management, Probability Distribution, Model Optimization
★ 4.7 (329) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics
★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, QuickBooks (Accounting Software), Cash Flows, Cash Management, Accounting Software, Payment Processing, Invoicing, Billing & Invoicing, Record Keeping, General Ledger
★ 3.8 (6) · Beginner · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Loyalty Programs, Social Impact, Expectation Management, Brand Loyalty, Customer Advocacy, Corporate Sustainability, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Customer Engagement, Sustainable Development, Customer Success Management, Customer Analysis, Sustainable Business, Customer Relationship Building, Business Strategy, Business, Marketing
★ 4.7 (119) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Coordination, Project Management, Productivity Software, Microsoft Office, Project Planning, Data Validation
★ 4.6 (922) · Beginner · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Data-Driven Marketing, AI Enablement, Generative AI Agents
★ 4.3 (6) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Data Ethics, Business Process Automation, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks