Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Power BI, Statistical Reporting, Data Visualization Software, Dashboard, Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Manipulation, Business Intelligence, Cloud Services, Role-Based Access Control (RBAC), Data Integration, Data Security, Data Cleansing, Software Installation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Patch Management, Data Security, Cloud Security, Amazon Web Services, Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Cloud Management, Key Management, Amazon CloudWatch, Data Encryption Standard, AWS CloudFormation, IT Automation, Public Key Infrastructure, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Stakeholder Engagement, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Integration Testing, Object-Relational Mapping, API Design, ASP.NET, Database Design, Enterprise Architecture, Docker (Software), Database Systems, Systems Integration, Data Validation, Business Logic, Development Environment
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Unreal Engine, Animation and Game Design, Animations, 3D Assets, User Interface (UI), Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Transact-SQL, SQL, Transaction Processing, Stored Procedure, Data Manipulation, Database Management, Query Languages, Relational Databases, Database Architecture and Administration, Databases, Data Integrity
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Marketing Effectiveness, Marketing Planning, Brand Management, Campaign Management, Market Analysis, Brand Awareness, Marketing Strategy and Techniques, Marketing Analytics, Brand Loyalty, Customer experience strategy (CX), Budget Management, Performance Measurement, Digital Marketing
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Teradata SQL, Exploratory Data Analysis, SQL, Data Modeling, Database Design, Database Administration, Database Architecture and Administration, Database Management, Database Management Systems, Data Store, JSON, Data Integration, Data Architecture, Advanced Analytics, Data Warehousing, Data Cleansing, Text Mining, Data Analysis, Business Intelligence, Data-Driven Decision-Making
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Android Development, Unity Engine, User Interface (UI), Video Game Development, Animation and Game Design, User Interface (UI) Design, Mobile Development, 3D Assets, Graphics Software, Application Deployment, C# (Programming Language)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Performance Review, Smart Goals, Performance Appraisal, Employee Performance Management, Performance Management, Performance Metric, Goal Setting, Internal Communications, Staff Management
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Blockchain, Web Development Tools, React Redux, User Experience Design, Application Design, Application Security, Application Development, Web Applications, Software Development Tools, Frontend Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Spring Framework, Spring Boot, Model View Controller, Hibernate (Java), Java, Web Applications, Object-Relational Mapping, Application Deployment, Application Security, Database Application, Software Development Tools, Authentications, Development Environment, Authorization (Computing)
Intermediate · Course · 3 - 6 Months