IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Psychology, Mental Health Diseases and Disorders, Human Learning, Research Methodologies, Learning Theory, Science and Research, Research, Research Design, Human Development, Scientific Methods, Social Sciences, Culture, Biology, Experimentation, Empathy & Emotional Intelligence, Statistical Analysis, Intelligence Collection and Analysis
Build toward a degree
Beginner · Course · 3 - 6 Months
Codio
Skills you'll gain: Matplotlib, Version Control, Text Mining, GitHub, Large Language Modeling, Django (Web Framework), Git (Version Control System), Package and Software Management, Platform As A Service (PaaS), Plot (Graphics), Application Deployment, Object-Relational Mapping, Hugging Face, Natural Language Processing, Data Visualization Software, Unit Testing, Statistical Visualization, Development Environment, Virtual Environment, Python Programming
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Deployment, Cloud Computing Architecture, Amazon CloudWatch, Amazon S3, Databases, Database Systems, Cloud Services, Cloud Computing, Relational Databases, Database Administration, Public Cloud, Amazon DynamoDB, Application Deployment, Database Design, AWS CloudFormation, Cloud Storage
Intermediate · Specialization · 3 - 6 Months

Akamai Technologies, Inc.
Skills you'll gain: HTML and CSS, Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Cascading Style Sheets (CSS), Web Development, Web Applications, Web Design, Front-End Web Development, Animations, Web Content, Embeddings, Design Elements And Principles, Color Theory
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Calendar Management, Organizational Skills, Project Management Software, Project Schedules, Timelines, Collaborative Software, Dashboard, Workflow Management, Scheduling, User Accounts, Project Management, User Provisioning, Role-Based Access Control (RBAC)
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Team Leadership, Team Building, Team Motivation, Leadership Development, Management Training And Development, Team Performance Management, Leadership, Organizational Leadership, Leadership and Management, Professional Development, Teamwork, Personal Development, People Development, Business Leadership, Drive Engagement, Team Collaboration, Organizational Effectiveness, Lifelong Learning, Self-Awareness, Communication
Beginner · Course · 1 - 4 Weeks

Indian Institute of Science
Skills you'll gain: Semiconductors, Electronics, Electronic Hardware, Biomedical Technology, Hardware Design, Materials science, Mechanical Design, Manufacturing Processes, Communication Systems, Laboratory Equipment, Process Engineering, Laboratory Testing, 3D Modeling, Analytical Testing
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Debugging, Program Development, Programming Principles, Computational Thinking, Computational Logic, Diversity Equity and Inclusion Initiatives, Digital pedagogy, Computer Programming, Event-Driven Programming, Computer Science
Beginner · Course · 1 - 3 Months

Tencent Cloud
Skills you'll gain: Cloud Computing Architecture, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Solution Architecture, Serverless Computing, Cloud Services, Infrastructure Architecture, Network Architecture, Virtual Networking, Cloud Management, API Gateway, Scalability, Performance Tuning, Network Performance Management
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Data Sharing, Communication, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Skills you'll gain: User Experience Design, Experience Design, Design Thinking, User Experience, Customer experience improvement, Solution Design, Business Intelligence, Journey Mapping, User Interface (UI) Design, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours