Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Plotly, Histogram, Interactive Data Visualization, Scatter Plots, Plot (Graphics), Data Visualization, Data Analysis, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Data Warehousing, Apache Hadoop, Distributed Computing, Scalability, Transaction Processing, Database Design, Database Management Systems, Database Systems, Data Architecture, Relational Databases, Database Management, Database Architecture and Administration, Cloud Computing, Query Languages, Big Data, Databases, Data Processing, Machine Learning, SQL, Data Access
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Unreal Engine, Performance Tuning, Game Design, User Interface (UI), Video Game Development, 3D Assets, Virtual Environment, Virtual Reality, Animations, Simulations, Computer Graphics, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Scripting
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: NoSQL, Microsoft Azure, Cloud Storage, MongoDB, Database Management, Data Integration, Data Storage, Database Development, Cloud Services
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Exploit development, Penetration Testing, Malware Protection, Network Monitoring, Object Oriented Programming (OOP), Cyber Security Assessment, Vulnerability Scanning, Network Security, Network Protocols, Network Analysis, Scripting, Remote Access Systems, Python Programming
Advanced · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Integration, SQL Server Integration Services (SSIS), Data Cleansing, Data Pipelines, Data Quality, Data Migration, Database Management, Data Transformation, File Management, Data Manipulation, Data Processing, Metadata Management, JSON, Extensible Markup Language (XML), Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, GitLab, Software Development Tools, Software Installation, Software Configuration Management, Development Environment, Ubuntu, Command-Line Interface, Linux
Beginner · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: Intercultural Competence, Human Capital, Cultural Diversity, Human Resources, Human Resources Management and Planning, Human Resource Strategy, Cultural Sensitivity, Case Studies, Culture, Workforce Management, Leadership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scatter Plots, Jupyter, Programming Principles, Histogram
Intermediate · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: Amazon Web Services, Containerization, Docker (Software), Kubernetes, Application Deployment, Cloud Deployment, CI/CD, Cloud Security, Hybrid Cloud Computing, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Retrieval-Augmented Generation, LLM Application, Embeddings, Agentic systems, Application Development, Data Pipelines, Data Integration, Development Environment
Intermediate · Course · 1 - 4 Weeks