IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Sustainable Systems, Environmental Laws, Sustainable Development, Land Management, Climate Change Adaptation, Land Development, Climate Change Programs, Community Development, Environmental Policy, Social Impact, Social Justice, Environmental Issue, Environment, Socioeconomics, Economic Development, Diversity Equity and Inclusion Initiatives, Policy Development, Climate Change Mitigation, Petroleum Industry
★ 5 (10) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Services, Network Routing, Data Store, Data Storage, Cloud Solutions, Data Storage Technologies
★ 4.5 (20) · Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Collaboration, Teamwork, Cross-Functional Collaboration, Cross-Functional Team Leadership, Personal Development, Self-Awareness, Leadership Development, Professional Development, Leadership, Organizational Leadership, Business Leadership, Active Listening, Empathy, Strategic Leadership, Business Transformation, Crisis Management
★ 4.7 (18) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Obstacles, Meditation & Breathwork, Positivity, Resilience, Creativity, Mindfulness, Growth Mindedness, Empowerment, Personal Development, Goal Setting, Self-Discipline, Self-Motivation, Courage, Self-Awareness, Visionary, Habit Formation, Action Oriented
★ 4.7 (6) · Beginner · Course · 1 - 4 Weeks

University of the Arts London
Skills you'll gain: AI powered creativity, PyTorch (Machine Learning Library), Artificial Intelligence, Model Training, Creativity, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Creative Thinking, Generative AI, Artificial Neural Networks, Responsible AI, Creative Problem-Solving, Creative Design, Data Ethics, Critical Thinking
★ 4.4 (9) · Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), User Interface (UI), Mobile Development, 3D Assets, Unity Engine, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, UI Components, Mobile Development Tools, Scripting, Video Game Development, Application Development, Software Installation, Package and Software Management, Model Optimization
★ 4.9 (7) · Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Compassion, Philanthropy, Positivity, Optimism, Empathy, Social Impact, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Culture, Decision Making, Goal Setting, Planning, Behavioral Economics
★ 4.3 (14) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Process Validation, Production Process, Manufacturing and Production, Laboratory Equipment, Systems Of Measurement, Process Analysis, Process Control, Machine Controls, Materials science, Laboratory Testing
★ 4.9 (24) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Javascript, Web Language, Data Persistence, Data Storage, Web Development, Data Structures, Computational Logic, Software Engineering
★ 4.9 (10) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Workflows, AI Orchestration, OpenAI API, LLM Application, OpenAI, Agentic Workflows, Model Context Protocol, Generative AI Agents, Agentic systems, Decision Intelligence, Tool Calling, Prompt Engineering, Prompt Patterns, ChatGPT, AI Integrations, Artificial Intelligence, Application Programming Interface (API), Large Language Modeling, Python Programming, Development Environment
Intermediate · Course · 1 - 4 Weeks