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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • Status: New
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    Microsoft

    Owning the AI Lifecycle in Azure

    Skills you'll gain: MLOps (Machine Learning Operations), Microsoft Azure, Microsoft Copilot, Responsible AI, Business Metrics, Performance Measurement, Model Deployment, Cloud Management, Data Pipelines, AI Orchestration, Data Governance, Performance Metric, AI Workflows, Performance Analysis, Return On Investment, Enterprise Architecture, AI Integrations, Data Architecture, Agentic Workflows, Solution Architecture

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Customer Engagement and Collaboration

    Skills you'll gain: Stakeholder Communications, Customer Relationship Management (CRM) Software, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    Google Cloud

    Google Cloud Fundamentals: Core Infrastructure - Polski

    Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Development, Kubernetes, Cloud Platforms, Cloud Applications, Infrastructure As A Service (IaaS), Cloud Computing, Containerization, Cloud Services, Cloud Management, Data Storage Technologies, Cloud Storage, Data Storage, Application Deployment, Cloud Deployment, Network Infrastructure, Virtual Machines, Virtual Networking, Cloud Security

    Beginner · Course · 1 - 3 Months

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    Board Infinity

    Prepare for CFA Level 1: Portfolio Management and Strategy

    Skills you'll gain: Portfolio Management, Portfolio Risk, Investment Management, Asset Management, Risk Management, Risk Management Framework, Investments, Governance Risk Management and Compliance, Financial Market, Risk Mitigation, Behavioral Economics, Finance, Risk Analysis, General Finance, Performance Measurement, Capital Markets, Performance Analysis, Decision Making

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Whizlabs

    GCP: Database and Storage

    Skills you'll gain: Google Cloud Platform, Looker (Software), Dataflow, Data Migration, Data Architecture, Data Infrastructure, Cloud Computing Architecture, Cloud Storage, Data Pipelines, Cloud Computing, Cloud Solutions, Data Import/Export, Data Processing, Data Storage, Site Reliability Engineering, Data Visualization, Data Storage Technologies, Cloud-Based Integration, Databases, Database Management Systems

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    Analyze and Optimize User Retention

    Skills you'll gain: Looker (Software), Customer Retention, Customer Analysis, Customer Insights, Marketing Analytics, Driving engagement, Data-Driven Marketing, Trend Analysis, Data Analysis, Analytics, Performance Metric, Consumer Behaviour, Business Metrics, Time Series Analysis and Forecasting, Forecasting, Business Strategies

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    TikTok Community: Engage & Build

    Skills you'll gain: TikTok, Driving engagement, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Social Media Content, Social Media Marketing, Community Development, Brand Loyalty

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Generative AI Leader 学習プログラム

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Responsible AI, AI Security, Generative AI, Gemini, Google Workspace, Generative Model Architectures, Prompt Patterns, Retrieval-Augmented Generation, Google Cloud Platform, Large Language Modeling, AI Product Strategy, Agentic Workflows, AI Enablement, Agentic systems, Cloud Computing, Artificial Intelligence, Collaboration

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    EDUCBA

    Analyze E-Commerce Data Using PostgreSQL

    Skills you'll gain: Query Languages, Business Intelligence, Database Management, Transaction Processing, Analysis, Software Installation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    LearnQuest

    Advanced Closing Tactics for High-Value Deals

    Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Selling Techniques, General Sales Practices, Sales Management, Marketing Psychology, Sales Process, Consumer Behaviour, Sales Presentations, Upselling, Customer Relationship Management, Negotiation, Price Negotiation, Contract Negotiation, Customer Insights, Customer Retention, Cross-Channel Marketing, Customer Success Management, Customer Engagement

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    AWS Core Services

    Skills you'll gain: Identity and Access Management, Cloud Engineering, Cloud Services, Cloud Deployment, Cloud Hosting, Cloud Solutions, Cloud Management, User Provisioning, Authentications, Virtual Networking, Data Storage

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Packt

    Google Cloud Platform Cookbook

    Skills you'll gain: Google Cloud Platform, Cloud Applications, Kubernetes, Cloud Hosting, Cloud Computing, Cloud Platforms, Cloud Management, Cloud Services, Cloud Security, Cloud Deployment, Terraform, Virtual Private Networks (VPN), Application Deployment, Infrastructure as Code (IaC), Cloud Storage, Network Administration, Virtual Machines, Dataflow, General Networking, Containerization

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Owning the AI Lifecycle in Azure: Microsoft
  • Customer Engagement and Collaboration: Coursera
  • Google Cloud Fundamentals: Core Infrastructure - Polski: Google Cloud
  • Prepare for CFA Level 1: Portfolio Management and Strategy: Board Infinity
  • GCP: Database and Storage: Whizlabs
  • Analyze and Optimize User Retention: Coursera
  • TikTok Community: Engage & Build: Coursera
  • Generative AI Leader 学習プログラム: Google Cloud
  • Analyze E-Commerce Data Using PostgreSQL: EDUCBA
  • Advanced Closing Tactics for High-Value Deals: LearnQuest

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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