Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Data Structures, Development Environment, C++ (Programming Language), Debugging, Computational Thinking, Computer Programming, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Engagement, Graphic and Visual Design Software, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Salesforce Development, Salesforce, Analytics, Data Import/Export, Data Presentation, Data Analysis, Business Reporting, Data Cleansing, Data Management, Interactive Data Visualization, Data Sharing, Data Validation, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Advertising Campaigns, Social Media Campaigns, Advertising, Driving engagement, Social Media Marketing, Social Media, Campaign Management, Target Audience
Beginner · Guided Project · Less Than 2 Hours

Lund University
Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Customer Engagement, Target Audience, Influencing
Beginner · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Model View Controller, Debugging, Responsive Web Design, User Interface (UI), HTML and CSS, Web Design and Development, User Interface and User Experience (UI/UX) Design, AI Product Strategy, Prototyping, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Health Informatics, Generative AI Agents, Diagnostic Tests, Prompt Engineering, Responsible AI, Data Integration, Medical Imaging, Healthcare Ethics, AI Personalization, LLM Application, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Graphic and Visual Design, Layout Design, Visual Design, Graphic Design, Workflow Management, Creative Design, Collaboration, Scalability, Computer Graphic Techniques, Creative Thinking, Creative Problem-Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Relational Databases, Power BI, Microsoft Azure, NoSQL, Cloud Deployment, Databases, Database Architecture and Administration, Data Integration, Data Visualization Software, SQL, Database Management Systems, Data Storage, Data Modeling, Data Warehousing, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Cloud Hosting, Cloud Security, Firewall
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: JavaScript Frameworks, Application Programming Interface (API), Property Management Systems, React.js, Authentications, OAuth, Server Side, Frontend Integration, Databases, Cloud Hosting, Image Quality, User Interface (UI), Application Deployment
Intermediate · Course · 1 - 3 Months