Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

L&T EduTech
Skills you'll gain: Embedded Systems, Control Systems, Programmable Logic Controllers, Robotics, Internet Of Things, C (Programming Language), Automation, Simulation and Simulation Software, Integration Testing, Cloud Computing, Electronic Components, Computer Hardware, Matlab
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Vulnerability Assessments, Network Analysis, Cyber Security Assessment, Virtual Machines, Virtual Environment, Open Source Technology, Malware Protection, Command-Line Interface, Software Installation, Microsoft Windows
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, HR Tech, Application Frameworks, Data Integration, Employee Onboarding, Continuous Integration, File Management
Intermediate · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Test Case, Test Planning, Test Automation, System Testing, Test Engineering, Continuous Integration, Acceptance Testing, Test Tools, CI/CD, Continuous Delivery, Regression Testing, Quality Assurance, Software Development Tools, Software Engineering Tools
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Data Structures, Distributed Computing, Programming Principles, Algorithms, Performance Tuning, Functional Design, Performance Testing, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Qualitative Research, Data Collection, Market Research, Analysis, Marketing, Surveys, Research Methodologies, Focus Group, Research, Presentations, Consumer Behaviour, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Eclipse (Software), Computer Programming, Development Environment, Integrated Development Environments, Data Structures, Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Web Development, Web Servers, Restful API, System Programming, Debugging
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Deepseek, Hugging Face, Large Language Modeling, LLM Application, AI Personalization, ChatGPT, Deep Learning, Open Source Technology, AI Enablement, Model Deployment, Business Modeling, Applied Machine Learning, Analytical Skills, Application Programming Interface (API), Business Process Automation
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Predictive Modeling, Predictive Analytics, Simulations, Exploratory Data Analysis, Experimentation, Research Design, Business Analytics, Operations Research, Project Design, Customer Analysis, A/B Testing, Data Mining, Business Analysis, Analytical Skills, Ideation, Advanced Analytics, Applied Machine Learning, Process Mapping, Problem Solving, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Computational Thinking, Algorithms, Graph Theory, Data Structures, Computer Programming, C++ (Programming Language), Object Oriented Programming (OOP)
Intermediate · Course · 1 - 4 Weeks