Business metrics courses can help you learn how to analyze key performance indicators, interpret financial statements, and assess operational efficiency. You can build skills in data visualization, forecasting trends, and conducting market analysis. Many courses introduce tools like Excel for data manipulation, Tableau for visual reporting, and Google Analytics for web performance tracking, allowing you to apply your skills in real business contexts.

Skills you'll gain: Selenium (Software), Postman API Platform, JUnit, Test Automation, API Testing, Software Quality Assurance, Test Tools, Test Script Development, Quality Assurance, Unit Testing, Software Testing, Continuous Integration, Automation, Data Validation, Performance Testing, Test Case, Agile Methodology, Integration Testing, Debugging, Javascript
★ 4.7 (78) · Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Crisis Management, Strategic Communication, Communication Planning, Emergency Response, Corporate Communications, Contingency Planning, Communication Strategies, Case Studies, Stakeholder Communications, Internal Communications
★ 4.6 (24) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
★ 3.9 (16) · Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Crisis Management, Organizational Leadership, Leadership Development, Leadership Studies, Leadership, Strategic Leadership, Team Leadership, Management Training And Development, Leadership and Management, Dealing With Ambiguity, Professional Development, Decision Making, Relationship Building, Adaptability, Personal Attributes
★ 4.6 (45) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Responsible AI, Delegation Skills, Time Management, AI literacy, Legal Technology, Artificial Intelligence, Generative AI, Ethical Standards And Conduct, Automation, Decision Making, Creativity
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales, Customer Analysis, AI Personalization, Marketing Analytics, Product Assortment, Regression Analysis, Cross Selling, Personalized Service, Revenue Forecasting, Data Analysis, Predictive Analytics, Revenue Management, Predictive Modeling, Business Modeling, Statistical Analysis, Business Metrics, Model Evaluation, Applied Machine Learning, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Product Development, Product Management, Product Strategy, Product Planning, Agile Software Development, Agile Project Management, Prioritization
★ 4.1 (10) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Invoicing, Project Management Software, Management Reporting, Cost Management, Project Accounting, Billing & Invoicing, Billing, Business Reporting, Financial Reporting, Expense Management, Payment Processing and Collection, Payment Processing, Business Administration
★ 4.9 (9) · Beginner · Guided Project · Less Than 2 Hours

FAIR Institute
Skills you'll gain: Cyber Risk, Cyber Governance, Risk Management, Enterprise Risk Management (ERM), Risk Management Framework, Cyber Security Strategy, Risk Analysis, Risk Modeling, Risk Appetite, Operational Risk, Business Risk Management, Compliance Management, Incident Response, Business Priorities, Stakeholder Communications, Computer Security Incident Management, Continuous Improvement Process, Compliance Reporting, Decision Making, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Leadership, Organizational Leadership, Business Leadership, Leadership and Management, Governance, Strategic Leadership, Leadership Development, Succession Planning, Organizational Development, Business Management, Business Administration, Organizational Structure, Strategic Thinking, Knowledge Transfer, Business Planning, Business Strategy, Professional Networking, Stakeholder Engagement, Business Economics, Decision Making
★ 5 (6) · Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months