• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Communications Management

Results for "customer communications management"


  • Status: Hot New Release
    Hot New Release
    K

    Knowledge Accelerators

    Microsoft 365 Copilot: Boost Productivity & Build Agents

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Prompt Engineering Tools, Risking, Data Ethics, Workflow Management, Team Performance Management, Generative AI Agents, Agentic Workflows, AI powered creativity, Content Development and Management, Goal Setting, Document Management, Generative AI, Microsoft Excel, Productivity, Microsoft PowerPoint, Business Communication

    4.2
    Rating, 4.2 out of 5 stars
    ·
    31 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Getting Started with Microsoft OneDrive

    Skills you'll gain: File Management, Version Control, Document Management, Data Sharing, Collaborative Software, Cloud Storage, Data Storage, Data Loss Prevention

    4.6
    Rating, 4.6 out of 5 stars
    ·
    88 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • M

    Microsoft

    Use Power Platform for Custom & Automated Solutions

    Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, No-Code Development, Process Design, Business Process Automation, Application Development, Application Design, Automation, Business Process, Driving engagement, Data Integration, Data Access, User Interface (UI), Data Modeling

    3.7
    Rating, 3.7 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Copilot for Beginners: Create a Powerpoint Presentation

    Skills you'll gain: Microsoft Copilot, Microsoft PowerPoint, Presentations, Productivity Software, Microsoft 365, Prompt Engineering, Microsoft Word, Generative AI, Artificial Intelligence, Content Creation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    34 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Colorado Boulder

    Animals and Society

    Skills you'll gain: Culture, Social Studies, Social Sciences, Sociology, Anthropology, Social Justice, Healthcare Ethics, Environment, Laboratory Research, Behavioral Health, Mental Health, General Science and Research, Media and Communications, Empathy & Emotional Intelligence, Ethical Standards And Conduct, Health Care, Cultural Diversity, Food and Beverage, Social Impact, Rehabilitation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    215 reviews

    Beginner · Specialization · 1 - 3 Months

  • L

    L&T EduTech

    Design of Ventilation& Air conditioning System for Buildings

    Skills you'll gain: HVAC, Fire And Life Safety, Building Services Engineering, Pump Stations, Building Codes, Equipment Design, Thermal Management, Hydraulics, Mechanical Ventilation, Facility Repair And Maintenance, Mechanical Design, Drafting and Engineering Design, Safety Standards, Energy and Utilities, Health And Safety Standards, Control Systems, Mechanical Engineering, Engineering, Scientific, and Technical Instruments, Engineering, System Requirements

    4.5
    Rating, 4.5 out of 5 stars
    ·
    107 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Real Estate Financial Modeling

    Skills you'll gain: Revenue Forecasting, Financial Modeling, Financial Forecasting, Real Estate, Forecasting, Risk Management, Property and Real Estate, Investment Management, Financial Data, Risk Analysis, Risk Mitigation, Investments, Financial Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    72 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Pennsylvania

    Managing Human Capital in Retail

    Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Talent Management, Organizational Strategy, Employee Engagement, Human Resources Management and Planning, People Management, Compensation and Benefits, Staff Management, Compensation Strategy, Workforce Management, Compensation Analysis, Employee Performance Management, Workforce Planning, Recruitment, Recruitment Strategies, Interviewing Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Hands-on Agentic AI: Building Intelligent Agents

    Skills you'll gain: Model Context Protocol, Responsible AI, LangGraph, AI Integrations, AI Workflows, AI Orchestration, Agentic Workflows, LangChain, Agentic systems, Generative AI Agents, CrewAI, OpenAI API, LLM Application, Tool Calling, OpenAI, Model Deployment, Compliance Management, Governance, AI Security, Artificial Intelligence and Machine Learning (AI/ML)

    2.3
    Rating, 2.3 out of 5 stars
    ·
    18 reviews

    Intermediate · Specialization · 3 - 6 Months

  • L

    LearnQuest

    Principles and Technologies of 5G Mobile Networks

    Skills you'll gain: Network Architecture, Wireless Networks, Emerging Technologies, Network Engineering, Network Planning And Design, Network Infrastructure, Network Performance Management, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Distributed Computing, Technology Strategies

    4.4
    Rating, 4.4 out of 5 stars
    ·
    29 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    Universidad de los Andes

    Diseño de instrucción por enfoque de Grandes Ideas

    Skills you'll gain: Digital pedagogy, Education Software and Technology, Learning Management Systems, digital literacy, User Centered Design, Requirements Analysis, Quality Assurance, Virtual Environment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    157 reviews

    Intermediate · Specialization · 1 - 3 Months

  • U

    Universidad Nacional Autónoma de México

    Estructura de capital y política de dividendos

    Skills you'll gain: Corporate Finance, Financial Management, Finance, Financial Modeling, Investment Management, Portfolio Management, Equities, Financial Analysis, Asset Management, Financial Policy, Capital Markets, Risk Modeling, Risk Analysis, Business Risk Management

    3.6
    Rating, 3.6 out of 5 stars
    ·
    336 reviews

    Intermediate · Course · 1 - 3 Months

1…443444445…834

In summary, here are 10 of our most popular customer communications management courses

  • Microsoft 365 Copilot: Boost Productivity & Build Agents: Knowledge Accelerators
  • Getting Started with Microsoft OneDrive: Coursera
  • Use Power Platform for Custom & Automated Solutions: Microsoft
  • Copilot for Beginners: Create a Powerpoint Presentation: Coursera
  • Animals and Society: University of Colorado Boulder
  • Design of Ventilation& Air conditioning System for Buildings: L&T EduTech
  • Real Estate Financial Modeling: Coursera
  • Managing Human Capital in Retail: University of Pennsylvania
  • Hands-on Agentic AI: Building Intelligent Agents: Coursera
  • Principles and Technologies of 5G Mobile Networks: LearnQuest

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok