• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success Management

Results for "customer success management"


  • Status: Preview
    Preview
    C

    Coursera

    Effective Stakeholder Engagement: A Strategic Approach

    Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Stakeholder Analysis, Communication Strategies, Leadership, Strategic Communication, Communication, Relationship Building, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Agentes de IA generativa: transforma tu organización

    Skills you'll gain: Google Gemini, AI Workflows, AI Orchestration, Agentic Workflows, Prompt Patterns, Large Language Modeling, AI Integrations, Organizational Change, Change Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Data Science for Marketing

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Classification And Regression Tree (CART), Probability & Statistics, AI Personalization, Statistical Software, Regression Analysis, Model Evaluation, Data-Driven Decision-Making, Data Ethics, Unsupervised Learning, Statistical Modeling, Data Visualization, Customer Analysis, Statistical Analysis, Predictive Analytics, Anomaly Detection, Statistical Hypothesis Testing, Advanced Analytics, Machine Learning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SAS

    Structured Query Language (SQL) using SAS

    Skills you'll gain: SQL, SAS (Software), Database Management, Stored Procedure, Query Languages, Data Access, Database Management Systems, Data Presentation, Data Manipulation, Data Integration, Data Management, Data Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    288 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    How to Develop Standard Operating Procedures (SOPs)

    Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Lean Manufacturing, Business Process, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Liderazgo y comportamiento organizacional

    Skills you'll gain: Influencing, Persuasive Communication, Organizational Leadership, Leadership Studies, Leadership, Industrial and Organizational Psychology, Team Motivation, Leadership Development, Drive Engagement, Stress First Aid, Business Leadership, Psychology, Empowerment, Organizational Effectiveness, Employee Engagement, Empathy & Emotional Intelligence

    4.7
    Rating, 4.7 out of 5 stars
    ·
    262 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    ESSEC Business School

    L'innovation managériale en pratique

    Skills you'll gain: Innovation, Management Training And Development, Business Transformation, Organizational Change, Organizational Strategy, Organizational Leadership, Organizational Development, Organizational Structure, Process Development, Business Strategies, Adaptability, Case Studies, Cooperation, Employee Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    495 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    CBAP Certification Business Analysis Training

    Skills you'll gain: Project Risk Management, Requirements Management, Project Management, Risk Management, Project Planning, Data Visualization, Agile Methodology, Agile Project Management, Microsoft Excel, Solution Design, Cost Management, Business Analysis, Interactive Data Visualization, Excel Formulas, Requirements Elicitation, Stakeholder Management, Pivot Tables And Charts, Business Analytics, Data Analysis, Data Validation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    51 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Copilot for Sales

    Skills you'll gain: Microsoft Copilot, Sales Enablement, Customer Engagement, Taking Meeting Minutes, Customer Relationship Building, Productivity Software, Meeting Facilitation, Generative AI Agents, AI Personalization, Email Automation, General Sales Practices, Business Correspondence, AI Enablement, AI Integrations, Proposal Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Processamento Neural de Linguagem Natural em Português I

    Skills you'll gain: Recurrent Neural Networks (RNNs), Natural Language Processing, Artificial Neural Networks, Tensorflow, Python Programming, Embeddings, Machine Learning Methods, Applied Machine Learning, Classification Algorithms, Model Training, Model Optimization

    4.5
    Rating, 4.5 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Sungkyunkwan University

    Fundamentals of CNNs and RNNs

    Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Image Analysis, Artificial Neural Networks, Natural Language Processing, Deep Learning, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad Austral

    Manejo de bases de datos con Python

    Skills you'll gain: Relational Databases, Object-Relational Mapping, Database Management, Database Design, SQL, Database Development, Database Management Systems, Data Persistence, Query Languages, Data Integrity, Data Manipulation, Python Programming, Data Migration, Transaction Processing, Computer Programming

    4.2
    Rating, 4.2 out of 5 stars
    ·
    185 reviews

    Beginner · Course · 1 - 4 Weeks

1…453454455…834

In summary, here are 10 of our most popular customer success management courses

  • Effective Stakeholder Engagement: A Strategic Approach: Coursera
  • Agentes de IA generativa: transforma tu organización: Google Cloud
  • Data Science for Marketing: University of Colorado System
  • Structured Query Language (SQL) using SAS : SAS
  • How to Develop Standard Operating Procedures (SOPs): Coursera
  • Liderazgo y comportamiento organizacional: Tecnológico de Monterrey
  • L'innovation managériale en pratique: ESSEC Business School
  • CBAP Certification Business Analysis Training: Simplilearn
  • Copilot for Sales: Microsoft
  • Processamento Neural de Linguagem Natural em Português I: Universidade de São Paulo

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok