IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Social Media Campaigns, AI Personalization, Social Media Marketing, Generative AI, AI powered creativity, Trend Analysis, Social Media Analytics, Social Media, Canva (Software), Social Media Management, Content Performance Analysis, Instagram, Social Media Content, Content Creation, Driving engagement, ChatGPT, Marketing Automation, Automation, Creativity, Analytics
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Business Modeling, Business Process Improvement, Business Process, Organizational Structure, Project Design, Project Management, Operational Analysis, Operations Management, Business Strategy, Organizational Strategy, Leadership and Management, Innovation, Value Propositions
Mixed · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Water Resources, Water Quality, Hazard Analysis, Pollution Prevention, Food Safety and Sanitation, Food and Beverage, Environmental Issue, Laboratory Testing, Environmental Monitoring, Public Health, Microbiology, Analytical Testing, Analytical Chemistry, Environmental Science, Biochemistry, Biochemical Assays
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Jira (Software), Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: ChatGPT, Generative AI, AI literacy, LLM Application, Large Language Modeling, Responsible AI, AI Integrations, Artificial Intelligence, Natural Language Processing, Economics, Policy, and Social Studies, Law, Regulation, and Compliance, Regulation and Legal Compliance, Ethical Standards And Conduct, Intellectual Property
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Presentation, Data Analysis Expressions (DAX), Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Data Visualization, Excel Macros, Business Intelligence, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Open Web Application Security Project (OWASP), Mobile Security, Network Security, Cybersecurity, Cryptography, Penetration Testing, Intrusion Detection and Prevention, Vulnerability Assessments, Wireless Networks, Encryption, Application Security, Exploitation techniques, Web Applications, Cloud Security, Internet Of Things
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Workplace inclusivity, Diversity Training, Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, People Management, Employee Engagement, Empowerment, Team Collaboration, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, AI Orchestration, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Devops Tools, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API), Scalability
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Windows PowerShell, Shell Script, Scripting Languages, Scripting, IT Automation, Command-Line Interface, System Configuration, File Management, Software Installation, Configuration Management, Integrated Development Environments, Data Management
Intermediate · Course · 1 - 4 Weeks

Alberta Machine Intelligence Institute
Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Retrieval-Augmented Generation, Generative AI Agents, Prompt Patterns, Agentic systems, LLM Application, Agentic Workflows, LangChain, AI Workflows, Large Language Modeling, Vision Transformer (ViT), AI powered creativity, Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Machine Learning, Python Programming, Probability & Statistics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cryptography, Network Security, Cryptographic Protocols, OSI Models, Public Key Infrastructure, Cybersecurity, Advanced Encryption Standard (AES), Key Management, Network Protocols, Encryption, Threat Modeling, Data Encryption Standard, Remote Access Systems, Firewall, Brute-force attacks, Emerging Technologies, TCP/IP, Wireless Networks, Local Area Networks, Authentications
Advanced · Course · 1 - 4 Weeks