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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • F

    Fundação Instituto de Administração

    Fundamentos da Gestão do Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Customer Relationship Building, Rapport Building, Relationship Building, Customer Advocacy, Agile Methodology, Customer Engagement, Customer experience strategy (CX), Customer Relationship Management, Customer Analysis, Journey Mapping, Consultative Approaches, Customer Insights, Customer experience improvement, Market Analysis, Software As A Service, Relationship Management, Customer Retention, Market Opportunities, Business Modeling

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Beginner · Specialization · 3 - 6 Months

  • G

    Google Cloud

    Google Cloud Product Fundamentals en Español

    Skills you'll gain: Digital Transformation, Google Workspace, Google Cloud Platform, Business Transformation, Cloud Development, Cloud Applications, Cloud Management, Application Development, Collaborative Software, Productivity Software, Data Storage Technologies, Cloud Solutions, Data Storage, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, Cost Management, Cloud Platforms, Cloud Infrastructure, Applied Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    66 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Virginia Darden School Foundation

    Advertising in the Age of Generative AI

    Skills you'll gain: Branding, Brand Marketing, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Brand Management, Brand Loyalty, AI Product Strategy, Generative AI Agents

    4.6
    Rating, 4.6 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems

    Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Program Development, Hardware Architecture, Data Structures, Debugging, Development Environment, C and C++, Performance Tuning, Integrated Development Environments

    4.6
    Rating, 4.6 out of 5 stars
    ·
    49 reviews

    Advanced · Course · 1 - 4 Weeks

  • L

    L&T EduTech

    Concreting materials

    Skills you'll gain: Construction Engineering, Laboratory Testing, Construction, Civil Engineering, Chemical Engineering, Materials science, Sustainable Engineering, Acceptance Testing, Sustainable Design, Analytical Testing, Sustainable Technologies, Chemistry, Water Quality, Laboratory Techniques

    4.9
    Rating, 4.9 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Teoria Geral da Administração para Executivos

    Skills you'll gain: Quality Improvement, Quality Management, Administration, Business Management, Business Administration, Organizational Effectiveness, Leadership and Management, Operational Efficiency, Organizational Structure, Kaizen Methodology, Production Management, Performance Improvement, Systems Thinking, Production Process, Lean Manufacturing, Knowledge Transfer

    4.4
    Rating, 4.4 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    The Changing Status and Perception of Animals

    Skills you'll gain: Culture, Anthropology, Behavioral Health, Healthcare Ethics, Mental Health, Empathy & Emotional Intelligence, Rehabilitation, Social Work, Sociology, Ethical Standards And Conduct, Advocacy, Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Data Modeling and Architecture

    Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Data Management, General Data Protection Regulation (GDPR), Star Schema, Personally Identifiable Information, Information Privacy, Data Synthesis, Data Visualization Software, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Quality, Extract, Transform, Load

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Learn Spring Boot in 100 Steps - Beginner to Expert

    Skills you'll gain: Spring Boot, Application Development, API Testing, Java Programming, Web Development, Program Development, Application Frameworks, Software Testing, Test Case, Secure Coding, Development Environment, Model View Controller, Software Development Tools, UI Components, Data Access, Authentications, SQL, Object Oriented Programming (OOP), Data Persistence, User Interface (UI)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Intermediate · Specialization · 1 - 3 Months

  • L

    LearnKartS

    COBIT 2019 Framework Essentials

    Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), Performance Management, Governance, Performance Measurement, Process Management, Performance Improvement, IT Management, Business Process, Governance Risk Management and Compliance, Program Implementation, Compliance Management, Risk Management Framework, Goal Setting, Change Management, Regulatory Compliance, Business Strategies, Risk Management, Auditing

    2.9
    Rating, 2.9 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • W

    Whizlabs

    Power Automate: Building and Managing Automated Workflows

    Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Business Workflow Analysis, Workflow Management, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Business Process Management, Cloud-Based Integration, Document Management, Event-Driven Programming

    2.6
    Rating, 2.6 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    AI in Workforce Management

    Skills you'll gain: AI Enablement, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Development, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Data-Driven Decision-Making, AI Integrations, Process Optimization, Strategic Planning, Business Ethics, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração
  • Google Cloud Product Fundamentals en Español: Google Cloud
  • Advertising in the Age of Generative AI : University of Virginia Darden School Foundation
  • ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems: EDUCBA
  • Concreting materials: L&T EduTech
  • Teoria Geral da Administração para Executivos: Fundação Instituto de Administração
  • The Changing Status and Perception of Animals: University of Colorado Boulder
  • Data Modeling and Architecture: Microsoft
  • Learn Spring Boot in 100 Steps - Beginner to Expert: Packt
  • COBIT 2019 Framework Essentials: LearnKartS

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