Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Relationship Building, Rapport Building, Relationship Building, Customer Advocacy, Agile Methodology, Customer Engagement, Customer experience strategy (CX), Customer Relationship Management, Customer Analysis, Journey Mapping, Consultative Approaches, Customer Insights, Customer experience improvement, Market Analysis, Software As A Service, Relationship Management, Customer Retention, Market Opportunities, Business Modeling
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Digital Transformation, Google Workspace, Google Cloud Platform, Business Transformation, Cloud Development, Cloud Applications, Cloud Management, Application Development, Collaborative Software, Productivity Software, Data Storage Technologies, Cloud Solutions, Data Storage, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, Cost Management, Cloud Platforms, Cloud Infrastructure, Applied Machine Learning
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Branding, Brand Marketing, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Brand Management, Brand Loyalty, AI Product Strategy, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Program Development, Hardware Architecture, Data Structures, Debugging, Development Environment, C and C++, Performance Tuning, Integrated Development Environments
Advanced · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Engineering, Laboratory Testing, Construction, Civil Engineering, Chemical Engineering, Materials science, Sustainable Engineering, Acceptance Testing, Sustainable Design, Analytical Testing, Sustainable Technologies, Chemistry, Water Quality, Laboratory Techniques
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Quality Improvement, Quality Management, Administration, Business Management, Business Administration, Organizational Effectiveness, Leadership and Management, Operational Efficiency, Organizational Structure, Kaizen Methodology, Production Management, Performance Improvement, Systems Thinking, Production Process, Lean Manufacturing, Knowledge Transfer
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Culture, Anthropology, Behavioral Health, Healthcare Ethics, Mental Health, Empathy & Emotional Intelligence, Rehabilitation, Social Work, Sociology, Ethical Standards And Conduct, Advocacy, Research
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Data Management, General Data Protection Regulation (GDPR), Star Schema, Personally Identifiable Information, Information Privacy, Data Synthesis, Data Visualization Software, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Quality, Extract, Transform, Load
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Spring Boot, Application Development, API Testing, Java Programming, Web Development, Program Development, Application Frameworks, Software Testing, Test Case, Secure Coding, Development Environment, Model View Controller, Software Development Tools, UI Components, Data Access, Authentications, SQL, Object Oriented Programming (OOP), Data Persistence, User Interface (UI)
Intermediate · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), Performance Management, Governance, Performance Measurement, Process Management, Performance Improvement, IT Management, Business Process, Governance Risk Management and Compliance, Program Implementation, Compliance Management, Risk Management Framework, Goal Setting, Change Management, Regulatory Compliance, Business Strategies, Risk Management, Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Business Workflow Analysis, Workflow Management, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Business Process Management, Cloud-Based Integration, Document Management, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Enablement, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Development, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Data-Driven Decision-Making, AI Integrations, Process Optimization, Strategic Planning, Business Ethics, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks