
The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Organizational Change, Change Management, Leadership and Management, Verbal Communication Skills, Team Performance Management, Team Building, Team Management, Team Leadership, People Management, Team Motivation, Oral Expression, Leadership, Communication, Interpersonal Communications, Business Leadership, Communication Strategies, Business Management, Employee Engagement, Stakeholder Management, Stakeholder Engagement
★ 4.7 (749) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Collaboration, Team Collaboration, Business Workflow Analysis, Project Coordination, Teamwork, Communication Strategies, Project Management Software, User Feedback, Coordinating, AI Workflows, Security Controls, Decision Intelligence, AI Enablement, Automation, Project Management, AI Integrations, Issue Tracking, Stakeholder Communications, Role-Based Access Control (RBAC)
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Self-Awareness, Emotional Intelligence, Personal Development, Trend Analysis, Verbal Communication Skills, Data Analysis, Communication, AI Personalization, Data Collection, Generative AI
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Brand Strategy, Marketing Strategies, Search Engine Marketing, Digital Marketing, Direct Marketing, Content Marketing, Keyword Research, Digital Media Strategy, Strategic Marketing, Web Analytics and SEO, Digital Marketing Campaigns, Social Media Campaigns, Search Engine Optimization, Data-Driven Marketing, Content Strategy, Marketing Planning, Social Media Marketing, Marketing Management, Social Media Strategy, Social Media
★ 4.6 (3.2K) · Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: School Psychology, Psychological Evaluations, Classroom Management, Teaching, Behavioral Management, Developmental Disabilities, Instructional Strategies, Student Engagement, Psychiatric Assessments, Parent Communication, Mental and Behavioral Health, Behavior Management, Positive Behavior Support, Functional Behavior Assessment, Mental and Behavioral Health Specialties, Working With Children, Clinical Assessment, Mental Health Diseases and Disorders, Planning, Communication
★ 4.7 (2.4K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, MLOps (Machine Learning Operations), AI Workflows, Applied Machine Learning, Model Optimization, Data Pipelines, Responsible AI, Statistical Modeling
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Patterns, AI powered creativity, Business Correspondence, Risking, Leadership Development, AI literacy, Writing, Business Leadership, Proposal Writing, Thought Leadership, Brainstorming, Proposal Development, Human Resource Strategy, Staff Management, AI Integrations
★ 4.8 (1.9K) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Computer Vision, Model Optimization, Performance Analysis, Performance Measurement, Data Pipelines, Quality Assessment
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Active Listening, Trustworthiness, Drive Engagement, Verbal Communication Skills, Sales Training, Customer Relationship Building, Rapport Building, Oral Comprehension, Writing, Interpersonal Communications, Needs Assessment, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, Responsible AI, Artificial Intelligence, LLM Application, AI Security, Technical Communication, Automation, AI Integrations, Risk Analysis, Feasibility Studies, Business Workflow Analysis, Process Mapping, Business Priorities, Governance, Performance Metric
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Workplace inclusivity, Family and Medical Leave Act of 1993, Stress Management, Mental Health, Advocacy, Employee Assistance Programs, Disabilities, Personal Care, Occupational Health, Employee Relations, Labor Law, Mental Health Diseases and Disorders, Human Resource Policies, Preventative Care, Human Resources, Mental Health Therapies, Care Coordination, Health Care Administration
Beginner · Course · 3 - 6 Months