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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Creo Incubator

    Building Your signature style through Charisma and Humour

    Skills you'll gain: Decision Making, Cultural Sensitivity, Rapport Building, Empathy, Adaptability, Influencing, Leadership, digital literacy, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Google UX Design (PT)

    Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, Prototyping, UI/UX Research, Presentations, Design Reviews, User Interface and User Experience (UI/UX) Design, User Story, Storyboarding, Ideation, Mockups, Software Documentation, Graphic and Visual Design, User Research, User Centered Design

    4.9
    Rating, 4.9 out of 5 stars
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    2.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Logical Operations

    PCAP: Python Input, Output, and String Handling

    Skills you'll gain: File I/O, Cross Platform Development, Operating Systems, Data Import/Export, Development Environment, Scripting, File Management, Scripting Languages, Data Processing, Virtual Machines, Python Programming, Programming Principles, Computer Programming, Software Development

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Effective .NET Memory Management

    Skills you'll gain: Scalability, Performance Tuning, .NET Framework, C# (Programming Language), System Programming, Application Performance Management, C (Programming Language), Debugging, Data Structures, Object Oriented Programming (OOP), Software Engineering, Interoperability

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Logical Operations

    CCNA: Network Security, Automation, and Troubleshooting

    Skills you'll gain: Network Troubleshooting, Network Security, Network Administration, Remote Access Systems, Software-Defined Networking, Computer Networking, IT Automation, Virtual Private Networks (VPN), Infrastructure Security, Wireless Networks, General Networking, Network Architecture, Virtual Local Area Network (VLAN), Network Protocols, Hardware Troubleshooting, Network Switches, TCP/IP, Automation

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    IBM

    RAG for Generative AI Applications

    Skills you'll gain: Prompt Engineering, LangChain, Retrieval-Augmented Generation, LLM Application, Generative AI, Vector Databases, Embeddings, User Interface (UI), UI Components, Semantic Web, Database Systems, Model Evaluation, Data Storage Technologies, Databases, NoSQL, AI Enablement, Large Language Modeling, Flask (Web Framework), Database Management, AI Personalization

    4.6
    Rating, 4.6 out of 5 stars
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    532 reviews

    Intermediate · Specialization · 1 - 3 Months

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    Adobe

    AI-Powered Content Marketing and Strategy

    Skills you'll gain: Adobe Express, Social Media Content, Responsible AI, Cross-Channel Marketing, Content Marketing, Generative AI, Social Media, Marketing Analytics, Data Ethics, Data-Driven Decision-Making, Marketing Strategies, Content Creation, Marketing Automation, Email Marketing, Social Media Campaigns, Adobe Creative Cloud, Graphic and Visual Design, Search Engine Optimization, Storytelling, Performance Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    1.1K reviews

    Beginner · Specialization · 1 - 3 Months

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    Packt

    Top 20 Most Powerful Life Coaching Questions

    Skills you'll gain: Empowerment, Coaching, Personal Development, Optimism, Accountability, Journals, Positivity, Mentorship, Lifelong Learning, Self-Awareness, Empathy, Resilience, Goal Setting, Relationship Building, Creativity

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Responsible AI, Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, Google Cloud Platform, AI Enablement, Google Workspace, AI Orchestration, Agentic systems, Customer experience improvement, AI Workflows, Productivity Software, Retrieval-Augmented Generation, Tool Calling, Cloud Computing, Artificial Intelligence, Business Solutions, Cloud Infrastructure, Collaboration

    Beginner · Specialization · 3 - 6 Months

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    Packt

    Public Speaking for Beginners - Speak with Confidence

    Skills you'll gain: Growth Mindedness, Peer Review, Personal Attributes, Self-Awareness, Brainstorming, Prioritization

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Universidad Nacional Autónoma de México

    Ser más creativos

    Skills you'll gain: Creativity, Creative Thinking, Brainstorming, Design Thinking, Creative Problem-Solving, Curiosity, Innovation, Cognitive flexibility, Problem Solving, Dealing With Ambiguity, Persona (User Experience)

    4.7
    Rating, 4.7 out of 5 stars
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    3.3K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Packt

    Networking Basics and TCP/IP Fundamentals

    Skills you'll gain: Network Architecture, Routing Protocols

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…474849…549

In summary, here are 10 of our most popular customer experience courses

  • Building Your signature style through Charisma and Humour: Creo Incubator
  • Google UX Design (PT): Google
  • PCAP: Python Input, Output, and String Handling: Logical Operations
  • Effective .NET Memory Management: Packt
  • CCNA: Network Security, Automation, and Troubleshooting: Logical Operations
  • RAG for Generative AI Applications: IBM
  • AI-Powered Content Marketing and Strategy: Adobe
  • Top 20 Most Powerful Life Coaching Questions: Packt
  • Generative AI Leader: Google Cloud
  • Public Speaking for Beginners - Speak with Confidence: Packt

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