
Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, Office Administration, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Oral Expression, Microsoft Copilot, File Management, Personalized Service, Customer Relationship Management, Communication, Brainstorming, Process Optimization, Scheduling
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Stakeholder Engagement, Requirements Analysis, Project Coordination, Stakeholder Communications, Product Requirements, Milestones (Project Management), Strategic Communication, AI Enablement, Waterfall Methodology, Kanban Principles, Business Analysis, Risk Management, Communication, Product Lifecycle Management, Prioritization
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Predictive Analytics, Customer Relationship Management, Machine Learning Methods, Customer Relationship Management (CRM) Software, Predictive Modeling, Data Literacy, Customer Data Management, Advanced Analytics, Data-Driven Decision-Making, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Machine Learning, AI literacy, Deep Learning, Artificial Neural Networks
★ 4.7 (7) · Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI, Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI literacy, Machine Learning Algorithms, Scalability
★ 4.9 (11) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Proposal Writing, Performance Tuning, Agentic Workflows, Proposal Development, Agentic systems, Performance Testing, Computational Thinking, Performance Analysis, Computational Logic
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
★ 4.8 (20) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Hospitality Management, Online Advertising, Customer Analysis, Promotional Strategies, Digital Advertising, Hospitality, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Customer Insights, Customer experience strategy (CX), Customer experience improvement, Marketing, Marketing Planning, Target Market, Strategic Marketing, Marketing Channel, Content Marketing, Customer Relationship Management, Adaptability
★ 4.5 (11) · Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Cyber Threat Hunting, Incident Response, Cyber Threat Intelligence, Threat Detection, Anomaly Detection, AI Security, Computer Security Incident Management, Scripting, Incident Management, Scripting Languages, AI Enablement, AI Integrations, Network Analysis, Network Monitoring, Automation, Machine Learning Algorithms
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales Enablement, Inside Sales, Service Management, Order Management, Prospecting and Qualification, Sales
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Data Manipulation, Pivot Tables And Charts, Data Literacy, Ad Hoc Analysis, Data Management, Analysis, Google Cloud Platform
Beginner · Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Code Review, GitHub, Git (Version Control System), Version Control, Docker (Software), Software Development Tools, Continuous Integration, Containerization, Bioinformatics, Devops Tools, Informatics, Automation, Science and Research, Data Analysis, R Programming
Advanced · Course · 1 - 3 Months