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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • Status: New
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    Edureka

    Data Analysis and Dashboard Design with Tableau

    Skills you'll gain: Interactive Data Visualization, Tableau Software, Data Storytelling, Data Visualization Software, Geospatial Information and Technology, Spatial Data Analysis, Dashboard, Time Series Analysis and Forecasting, Advanced Analytics, R Programming, Business Intelligence, Data Mapping, Data Modeling, Performance Reporting, Key Performance Indicators (KPIs), Operational Performance Management, Python Programming, Interaction Design, Requirements Elicitation, Version Control

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    BigQuery para analistas de dados

    Skills you'll gain: Looker (Software), Dashboard Creation, SQL, Dashboard, Big Data, Data Analysis, Business Intelligence, Business Analytics, Data Warehousing, Analytics, Extract, Transform, Load, Data Transformation, Data Visualization Software, Data Manipulation, Data Import/Export, Data Pipelines, Dataflow, Query Languages, Data Cleansing, Google Cloud Platform

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    EDUCBA

    Tibco BW: Design, Test & Integrate Workflows

    Skills you'll gain: Data Mapping, Middleware, Verification And Validation, Business Process Automation, Process Driven Development, Data Integration, Process Modeling, File Transfer Protocol (FTP), Development Testing, Java, Data Validation, Java Programming, Code Reusability, Configuration Management, Data Persistence, System Configuration, File Management, File I/O

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Coursera

    Monitor, Scale and Backup Your AI App

    Skills you'll gain: Site Reliability Engineering, Scalability, Performance Analysis, Event Monitoring, Service Level Agreement, Dashboard Creation, Performance Review

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    كيفية استعمال التطبيق ساندين بلو

    Skills you'll gain: User Accounts, Digital Analysis, Software As A Service, Email Automation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
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    Status: Free Trial
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    Real Madrid Graduate School Universidad Europea

    New ways of investments : Private equity reshaping sports

    Skills you'll gain: Innovation, Private Equity, Business Transformation, Mergers & Acquisitions, Owned Media, Entrepreneurship, Strategic Partnership, Equities, Technology Strategies, Digital Transformation, Portfolio Management, Investment Management, Customer Insights, Research and Design, Business-To-Consumer, Consolidation, Customer Engagement, Data-Driven Decision-Making, Customer Data Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    Logical Operations

    Crystal Reports: Running Totals and Cross-Tabs

    Skills you'll gain: Report Writing, Business Reporting, Data Presentation, Microsoft Access, Data Analysis, Business Intelligence Software, Business Intelligence, Data Analysis Software

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Coursera

    Spark Instant Rapport

    Skills you'll gain: B2B Sales, Rapport Building, Sales Development, Sales, Sales Training, Phone Sales, Customer Engagement, Sales Prospecting, Relationship Building, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Relationship Building, Outbound Calls, Data-Driven Decision-Making, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs)

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    J

    John Wiley & Sons

    Sales Strategy in the Age of AI

    Skills you'll gain: Performance Measurement, Sales Strategy, Selling Techniques, Sales, Solution Selling, Sales Enablement, Sales Management, Sales Process, General Sales Practices, Generative AI Agents, Sales Development, Operational Performance Management, Digital Transformation, Performance Metric, AI Product Strategy, Key Performance Indicators (KPIs), Performance Analysis, Customer experience strategy (CX), AI Enablement, Sales Support

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Advancing Sales Team Impact

    Skills you'll gain: Customer Engagement, Sales Training, Talent Management, Employee Retention, Sales Management, Innovation, Customer Relationship Building, Sales Strategy, Team Performance Management, Sales, Sales Development, Stress Management, Team Building, Professional Networking, Professional Development, Sales Operations, Performance Management, New Business Development, Growth Strategies, Sales Process

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    EDUCBA

    Evaluate and Optimize Enterprise Log Analytics

    Skills you'll gain: Authentications, Splunk, Role-Based Access Control (RBAC), Data Maintenance, Security Assertion Markup Language (SAML), Interactive Data Visualization, Pivot Tables And Charts, Data Presentation, Dashboard Creation, Dashboard, Single Sign-On (SSO), Performance Tuning, Identity and Access Management, Lightweight Directory Access Protocols, Configuration Management, Data Integration, Scalability, Network Troubleshooting, Data Management, Data Analysis

    Beginner · Specialization · 3 - 6 Months

  • Status: Free
    Free
    G

    Google Cloud

    Route Datadog Monitoring Alerts to Google Cloud with Eventarc

    Skills you'll gain: Google Cloud Platform, Virtual Machines, Event Monitoring, Cloud-Based Integration, Cloud Computing, Devops Tools, Cloud-Native Computing, Event-Driven Programming

    Beginner · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer service courses

  • Data Analysis and Dashboard Design with Tableau: Edureka
  • BigQuery para analistas de dados: Google Cloud
  • Tibco BW: Design, Test & Integrate Workflows: EDUCBA
  • Monitor, Scale and Backup Your AI App: Coursera
  • كيفية استعمال التطبيق ساندين بلو: Coursera
  • New ways of investments : Private equity reshaping sports: Real Madrid Graduate School Universidad Europea
  • Crystal Reports: Running Totals and Cross-Tabs: Logical Operations
  • Spark Instant Rapport: Coursera
  • Sales Strategy in the Age of AI: John Wiley & Sons
  • Advancing Sales Team Impact: LearnQuest

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