Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: 3D Assets, 3D Modeling, Design Software, Data Import/Export, Graphics Software, File Management, Computer Graphic Techniques, Computer Graphics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Box Plots, Performance Analysis, Team Performance Management, Collaborative Software, Performance Metric, Performance Measurement, Collaboration, Statistical Visualization, Data-Driven Decision-Making, Analysis, Data Storytelling, Report Writing, Key Performance Indicators (KPIs), Business Metrics, Test Tools, Virtual Teams, Communication Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Experience Design, Marketing Automation, User Experience, Digital Media Strategy, Web Components, Data Mapping, Security Controls, Driving engagement, Personalized Campaigns, Content Management, UI Components, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Integrated Marketing Communications, Cloud Services, Business Strategy
Beginner · Course · 3 - 6 Months

Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Data Integration, Data Processing, Enterprise Application Management, Performance Tuning, Data Manipulation, Data Analysis, Distributed Computing, Data Import/Export, SQL, Analysis, Data Transformation, Program Development
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Process, Sales Pipelines, Sales Development, Customer Relationship Management (CRM) Software, Inside Sales, Customer Relationship Management, B2B Sales, Sales Management, Sales Enablement, Sales Operations, Sales, Sales Strategy, Data Entry, Lead Generation, Closing (Sales), Decision Intelligence, Prospecting and Qualification, Email Automation, Content Performance Analysis, Email Marketing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prometheus (Software), Kubernetes, Grafana, Scalability, Capacity Management, System Monitoring, Cloud-Native Computing, Performance Tuning, Memory Management, Dashboard Creation, Query Languages, Distributed Computing, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Web Design, Hypertext Markup Language (HTML), Web Design and Development, Cascading Style Sheets (CSS), Project Design, User Interface (UI), Interactive Learning, Design, Web Development, Usability, Interactive Design, User Experience Design, Course Development, Web Development Tools
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Risk Analysis, Governance Risk Management and Compliance, Risk Management Framework, Project Risk Management, Risk Management, Risk Modeling, IT Management, Governance, Risk Mitigation, Contingency Planning, Business Risk Management, Enterprise Risk Management (ERM), Risk Control, Cyber Governance, Cyber Risk, Performance Measurement, Asset Management, Stakeholder Engagement
Mixed · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Compensation Strategy, Wealth Management, Compensation and Benefits, Compensation Management, Income Tax, Financial Planning, Asset Management, Tax, Benefits Administration, Cash Management, General Finance, Tax Planning, Cash Flows, Entrepreneurship, Human Capital, Professional Development, Personal Development, Organizational Structure, Risk Management, Business Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Operational Excellence, Six Sigma Methodology, Process Analysis, Operational Efficiency, Process Mapping, Root Cause Analysis, Process Improvement and Optimization, Change Management, Process Improvement, Process Optimization, Quality Improvement, Operational Performance Management, Business Process, Operations Management, Lean Methodologies, Process Development, Business Process Improvement, Analysis, Statistical Hypothesis Testing
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Interactive Data Visualization, Data Visualization, Heat Maps, Spatial Data Analysis, Data Visualization Software, Technical Communication, Geospatial Mapping, Data Mapping, Interactive Design, Hypertext Markup Language (HTML), GitHub, Usability, Public Health, Document Management
Beginner · Course · 1 - 4 Weeks