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  • Customer Experience Improvement

Results for "customer experience improvement"


  • I

    IBM

    Budgeting & Driver-Based Planning

    Skills you'll gain: Budget Management, Budgeting, Operating Budget, Financial Modeling, Financial Data, Financial Forecasting, Cost Control, Fiscal Management, Business Modeling, Financial Planning, Business Workflow Analysis, Cross-Functional Collaboration, Planning, Business Analysis, Process Mapping, Business Operations, Microsoft Excel, Business Communication, Process Improvement, Data Analysis

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Introduction to Microsoft Dynamics 365

    Skills you'll gain: Customer Engagement, Sales Pipelines, Power BI, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Resource Allocation, Resource Planning, Scheduling, Customer Relationship Management, Sales Process, Sales Management, Sales Operations, Microsoft Teams, Order Management, Customer Service, Marketing, Marketing Automation, Prospecting and Qualification, Business Reporting

    4.5 stars, 87 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (87) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Illinois Urbana-Champaign

    Value Chain Management

    Skills you'll gain: Management Accounting, Operations Management, Marketing Planning, Organizational Strategy, Marketing, Performance Measurement, Operations, Strategic Marketing, Product Lining, Communication Planning, Product Strategy, Supply Chain, Continuous Improvement Process, Manufacturing Operations, Product Assortment, Operational Analysis, Cost Accounting, Performance Analysis, Supply Chain Management, Quality Control

    4.7 stars, 5.3K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (5.3K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • C

    Case Western Reserve University

    Leading Digital Innovation by Design

    Skills you'll gain: Digital Transformation, Design Thinking, Innovation, Digital Assets, Business Transformation, Human Centered Design, Digital Design, Digital Publishing, Systems Architecture, Enterprise Architecture, Business Modeling, Organizational Change, Organizational Structure, Experience Design, Business Logic, Performance Metric

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • D

    Duke University

    Programming Fundamentals

    Skills you'll gain: Programming Principles, Algorithms, C (Programming Language), Computer Programming, Program Development, Problem Solving, Solution Design, Computational Logic

    4.7 stars, 7K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (7K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Retail Marketing Strategy

    Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Customer experience improvement, Marketing Strategies, Customer Insights, Brand Loyalty, Cross-Channel Marketing, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Innovation, E-Commerce

    4.8 stars, 300 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (300) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • K

    Kennesaw State University

    Six Sigma Principles

    Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Quality Improvement, Lean Six Sigma, Quality Assessment, Process Improvement, Quality Monitoring, Quality Management, Team Management, Service Improvement, Product Quality (QA/QC), Team Building, Lean Manufacturing, Process Improvement and Optimization, Continuous Improvement Process, Team Leadership, Business Process, Production Process, Production Management, Root Cause Analysis

    4.5 stars, 435 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (435) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Chris Croft Training

    Work-Life Balance: Strategies for Busy Professionals

    Skills you'll gain: Productivity, Time Management, Prioritization, Stress Management, Organizational Skills, Personal Development, Professional Development, Resilience, Operational Efficiency, Self-Discipline, Goal Setting, Planning, Organizational Effectiveness, Mental Health, Accountability, Problem Solving, Continuous Improvement Process, Virtual Teams, Decision Making, Strategic Thinking

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Alfaisal University | KLD

    التميز في خدمة وإسعاد المتعاملين

    Skills you'll gain: Customer Service, Telephone Skills, Personalized Service, Verbal Communication Skills, Customer experience improvement, Inbound Calls, Customer Support, Customer Relationship Building, Non-Verbal Communication, Customer Complaint Resolution, Friendliness, Communication, Tactfulness, Interpersonal Communications, Service Improvement, Consumer Behaviour

    4.9 stars, 216 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (216) · Beginner · Course · 1 - 3 Months

  • C

    Copenhagen Business School

    Strategic Management and Innovation

    Skills you'll gain: Business Strategy, Business Planning, Case Studies, Strategic Decision-Making, Strategic Thinking, Plan Execution, Goal Setting, Resource Management, Corporate Strategy, Organizational Strategy, Peer Review, Competitive Analysis, Strategic Planning, Innovation, Organizational Structure, Smart Goals, Project Implementation, Decision Making, Risk Mitigation, Business Strategies

    4.7 stars, 5.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (5.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Adobe

    Adobe Digital Marketing Strategy

    Skills you'll gain: Content Scheduling, Marketing Strategies, Personalized Campaigns, Data-Driven Marketing, Promotional Strategies, Marketing Planning, Adobe Express, Marketing Strategy and Techniques, Social Media Content, Digital Marketing Campaigns, Cross-Channel Marketing, Marketing Channel, Digital Marketing, Social Media Marketing, Content Strategy, Brand Marketing, Market Research, Graphic and Visual Design, Generative AI, Performance Analysis

    4.8 stars, 823 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.8 (823) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Figma Mastery: From Wireframes to Prototypes

    Skills you'll gain: Figma (Design Software), Usability Testing, Responsive Web Design, User Interface (UI), Journey Mapping, Interactive Design, User Experience Design, Usability, Wireframing, User Interface (UI) Design, Prototyping, User Experience, User Flows, Design Research, Front-End Web Development, Web Design and Development, Design Strategies, Mockups, User Interface and User Experience (UI/UX) Design, Interaction Design

    4.4 stars, 423 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.4 (423) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
1…484950…809

In summary, here are 10 of our most popular customer experience improvement courses

  • Budgeting & Driver-Based Planning: IBM
  • Introduction to Microsoft Dynamics 365: Microsoft
  • Value Chain Management: University of Illinois Urbana-Champaign
  • Leading Digital Innovation by Design: Case Western Reserve University
  • Programming Fundamentals: Duke University
  • Retail Marketing Strategy: University of Pennsylvania
  • Six Sigma Principles: Kennesaw State University
  • Work-Life Balance: Strategies for Busy Professionals: Chris Croft Training
  • التميز في خدمة وإسعاد المتعاملين: Alfaisal University | KLD
  • Strategic Management and Innovation: Copenhagen Business School

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