Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado System
Skills you'll gain: Database Design, Decision Support Systems, Dashboard, Data Warehousing, Business Intelligence, Database Development, Relational Databases, Performance Measurement, Data Modeling, Business Intelligence Software, Database Software, Database Management Systems, Operational Performance Management, Database Management, SQL, Star Schema, Data Governance, Data Integration, Dashboard Creation, Data Visualization
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Responsible AI, AI Enablement, Strategic Thinking, Prompt Patterns, Deepseek, Prompt Engineering Tools, Business Transformation, Digital Transformation, Business Strategy, Decision Intelligence, Strategic Marketing, Performance Measurement, Strategic Planning, Risking, Artificial Intelligence, Marketing, Web Analytics and SEO, Market Trend, Financial Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Product Strategy, Generative AI, Responsible AI, Decision Intelligence, Strategic Thinking, Business Strategy, Key Performance Indicators (KPIs), Technology Strategies, Performance Measurement, Business Metrics, Environmental Social And Corporate Governance (ESG), Business Priorities, Digital Transformation, Verbal Strategic Communication, Technical Communication, Competitive Intelligence, Corporate Sustainability, Strategic Prioritization, Competitive Analysis, Benchmarking
Intermediate · Course · 1 - 3 Months

The Museum of Modern Art
Skills you'll gain: Creativity, Problem Solving, Aesthetics, Color Theory, Liberal Arts, Personal Development, Design Elements And Principles, Social Impact, World History
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Service Level, Team Performance Management, Service Management, Team Oriented, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Peer Review, Drive Engagement, Data Analysis, Business Communication
Beginner · Course · 1 - 3 Months

British Standards Institution
Skills you'll gain: Threat Modeling, Continuous Monitoring, Cyber Engineering, Threat Management, Security Requirements Analysis, Security Engineering, Cyber Governance, Vulnerability Management, Cybersecurity, Cyber Security Assessment, Cyber Security Policies, Vulnerability Assessments, Cyber Risk, Security Management, Incident Response, Verification And Validation, Technical Standard, Systems Development Life Cycle
Beginner · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, Animations, 3D Assets, Visualization (Computer Graphics), Animation and Game Design, Computer Graphics, Simulation and Simulation Software, Computer Graphic Techniques, Simulations, Virtual Environment, Physics
Intermediate · Course · 3 - 6 Months

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Design Elements And Principles, Creative Design, Graphical Tools, Aesthetics
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Relationship Building, Professional Networking, Brand Awareness, Relationship Management, Goal-Oriented, Growth Mindedness, Brand Management, Personal Development, Self-Motivation, Goal Setting, Organizational Leadership, Professional Development, Personal Attributes, Self-Awareness, Strategic Leadership, Team Building, Workforce Development, Value Propositions, Culture Transformation, Case Studies
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Patient Evaluation, Airway Management, Trauma Care, Pharmacotherapy, Automated External Defibrillator, Medical History Documentation, Patient Communication, Child Health, Childbirth, Pediatric First Aid, Defibrillation, Clinical Assessment, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Blood Pressure, Vital Signs, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Model Optimization, Google Cloud Platform, Generative AI Agents, Model Deployment, Tensorflow, Model Training, Dataflow, Big Data, Keras (Neural Network Library), Machine Learning, Data Preprocessing, Prompt Engineering, Machine Learning Software, CI/CD, Generative AI, Model Evaluation, Cloud Infrastructure, Cloud Computing
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Presentation, Interactive Data Visualization, Analytics, Business Analytics, Data Wrangling, AI Personalization, Artificial Intelligence, Model Evaluation, Performance Analysis, AI literacy, Generative AI, Simulation and Simulation Software, Productivity Software, Google Workspace
Beginner · Course · 1 - 4 Weeks