IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Exploitation techniques, Border Gateway Protocol, Malware Protection, Cybersecurity, Routing Protocols, Internet Of Things, Network Security, Cyber Attacks, Threat Detection, Network Monitoring, Network Routing, Network Analysis, Cyber Risk, Network Protocols, Vulnerability Assessments, Docker (Software), Containerization
★ 4.8 (8) · Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Human Centered Design, Environmental Regulations, Sustainability Standards, Design Thinking, Sustainable Business, Product Development, Product Design, Regulatory Compliance, Sustainable Engineering, Corporate Sustainability, Product Lifecycle Management, Conceptual Design, Design Strategies, Waste Minimization, Corporate Strategy
★ 5 (6) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Software Development Tools, Software Development Methodologies, Agile Project Management, Agile Methodology, AI Integrations, Responsible AI, AI Enablement, AI Workflows, Software Engineering, Software Engineering Tools, Data Ethics, Generative AI
★ 4.3 (12) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Microsoft Power Automate/Flow, Microsoft Power Platform, Case Studies, Content Management Systems, Process Design, Data Governance, Data Migration, Business Process Automation, Content Management, Microsoft Teams, Microsoft Office, Trend Analysis, Power Apps Component Framework, Strategic Thinking, AI Integrations, Strategic Planning, System Configuration, Compliance Management, Microsoft Copilot
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Embedded Software, Real-Time Operating Systems, Embedded Systems, Software Architecture, Code Reusability, Pseudocode, Microarchitecture, Memory Management, Systems Architecture, Hardware Architecture, Computer Hardware, Electronic Hardware, System Programming, Computer Architecture, Software Design, Cross Platform Development, Systems Design, Software Design Patterns, Internet Of Things, Hardware Troubleshooting
★ 2.6 (9) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Centers, Network Security, Network Administration, Virtualization and Virtual Machines, Network Troubleshooting, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Event Monitoring, Cloud Infrastructure, Hardening, IT Security Architecture, Network Infrastructure, Virtual Private Networks (VPN), TCP/IP, Cloud Computing, Information Technology Operations
★ 4.9 (12) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Warehousing, Extract, Transform, Load, Snowflake Schema, Star Schema, Business Intelligence, Data Modeling, Database Design, Data Management, Data Integration, Performance Tuning, Databases, Data Transformation, Query Languages, Performance Improvement
★ 4.1 (18) · Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Musical Composition, Instrumental Music, Music Theory, Music, Music Performance, Classical Music, Creativity
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Control Systems, Electronic Systems, Electrical Engineering, Electrical Power, Electronics, Engineering Analysis, Electrical Systems, Simulation and Simulation Software, Hardware Design, Matlab, Network Analysis
★ 4.7 (31) · Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Vocabulary, Grammar, Oral Comprehension, Language Competency, Literacy, English Language, Language Learning
★ 4.7 (27) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Generative AI, Google Cloud Platform, Multimodal Prompts, LLM Application, Prompt Engineering, Application Programming Interface (API), Cloud-Based Integration, Model Evaluation, Application Development
★ 4.7 (11) · Beginner · Course · 1 - 4 Weeks