Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Routing Protocols, Network Routing, Amazon Web Services, Servers, Network Monitoring
Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Procurement, Key Performance Indicators (KPIs), Organizational Structure, Supplier Relationship Management, Supplier Management, Talent Management, Organizational Effectiveness, Performance Measurement, Talent Acquisition, Procedure Development, Human Resource Policies, Cross-Functional Collaboration, Recruitment Strategies
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Design, Computational Logic, Verification And Validation, Computer Engineering, Communication Systems, Software Systems, Process Modeling, Theoretical Computer Science, Graph Theory
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Awareness, Market Research, Strategic Marketing, Branding, Brand Marketing, User Feedback, Brand Strategy, Marketing, Brand Management, Research, User Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon Bedrock, Prompt Engineering, Prompt Engineering Tools, Responsible AI, Prompt Patterns, Generative Model Architectures, AI Security, Generative AI, Generative AI Agents, MLOps (Machine Learning Operations), Multimodal Prompts, AWS SageMaker, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, Artificial Intelligence, Machine Learning Methods, Large Language Modeling, AI Workflows, Retrieval-Augmented Generation, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: z/OS, Package and Software Management, Mainframe Computing, Mainframe Technologies, Patch Management, Software Configuration Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Problem Management, Debugging, Change Control, Dependency Analysis, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Lean Six Sigma, Quality Monitoring, Kaizen Methodology, Quality Management Systems, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Social Media Strategy, Strategic Planning, Search Engine Optimization, Competitive Analysis, Business Modeling, Marketing Planning, Search Engine Marketing, Digital Media Strategy, Web Analytics and SEO, Technology Strategies, Business Planning, Strategic Marketing, Campaign Management, Business Analysis Tools, Marketing Strategies, Google Ads
Build toward a degree
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Backlogs, Scaled Agile Framework, Stakeholder Engagement, Jira (Software), Agile Product Development, Stakeholder Management, Release Management, Stakeholder Communications, Real Time Data, Agile Project Management, Product Roadmaps, Program Management, Project Portfolio Management, Agile Methodology, Management Reporting, Business Priorities, Continuous Delivery, Prioritization, CI/CD, Workflow Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Design, Graphic and Visual Design, Visual Design, Graphic and Visual Design Software, Graphic Design, Design Software, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Internet Of Things, Dataflow, Real Time Data, Data Storage, Data Storage Technologies, Query Languages
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Flutter (Software), Cross Platform Development, Mobile Development, Web Design and Development, iOS Development, Development Environment
Beginner · Project · Less Than 2 Hours