Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Skills you'll gain: Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Analysis, Business Analytics, Business Requirements, Requirements Analysis, Systems Analysis, Business Process Modeling, Technology Strategies, Microsoft Excel, Project Management, Stakeholder Management, Stakeholder Communications, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Generative AI, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, Human Resources, Performance Metric, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Manufacturing, Waste Minimization, Lean Methodologies, Supplier Management, Quality Control, Quality Management, Manufacturing Operations, Production Management, Production Process, Operational Efficiency, Supplier Relationship Management, Inventory Control, Process Improvement, Continuous Improvement Process, Facility Management, System Implementation, Team Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Financial Auditing, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Digital Transformation, Natural Language Processing, Systems Integration, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Roadmaps, Agile Project Management, Business Analysis, Stakeholder Engagement, Requirements Analysis, Stakeholder Management, Stakeholder Communications, Project Scoping, Project Management, Project Planning, Kanban Principles, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Project Closure, Project Implementation, Waterfall Methodology, Earned Value Management, Sprint Retrospectives, Project Controls, Agile Project Management, Project Management, Scope Management, Agile Methodology, Sprint Planning, Team Leadership, Project Schedules, Project Planning, Cost Management, Timelines, Scheduling, Stakeholder Communications, Resource Management
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtual Teams, Operational Efficiency, Process Improvement and Optimization, Telecommuting, Process Analysis, Process Optimization, Workflow Management, Business Process Automation, Team Management, Business Operations, Operations Management, Employee Performance Management, Staff Management, Automation, Empowerment, Change Management, Continuous Improvement Process, Data Security, Remote Access Systems, Security Management
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Stakeholder Engagement, Business Analysis, Business Systems Analysis, Organizational Change, Stakeholder Communications, Requirements Analysis, Stakeholder Analysis, Requirements Management, Change Management, Performance Analysis, Project Performance, Business Development, Quality Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Project Closure, Stakeholder Management, Risk Analysis, Stakeholder Communications, Project Risk Management, Project Planning, Stakeholder Analysis, Project Performance, Scheduling, Project Management Institute (PMI) Methodology, Risk Mitigation, Project Management, Project Coordination, Project Management Life Cycle, Communication Planning, Performance Metric, Team Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Ideation, New Product Development, Business Strategies, Design Thinking, Strategic Thinking, New Business Development, Business Strategy, Brainstorming, Product Development, Entrepreneurship, Business Modeling, Resource Management, Market Opportunities, Business Process, Business Priorities, Business Research, Customer experience improvement, Prioritization, Critical Thinking
Beginner · Course · 1 - 4 Weeks