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  1. Categories
  2. De Escalation Techniques

Results for "de-escalation techniques"


  • I

    IBM

    Technical Support (IT) Case Studies and Capstone

    Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cybersecurity, Network Troubleshooting, Computer Hardware, Network Administration, Customer Service, General Networking, Data Storage, Issue Tracking

    4.8 stars, 187 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (187) · Intermediate · Course · 1 - 3 Months

  • C

    Creo Incubator

    Mastering Modern Leadership: Techniques & Philosophies

    Skills you'll gain: Critical Thinking, Delegation Skills, Emotional Intelligence, Time Management, Empathy & Emotional Intelligence, Professional Networking, Dealing With Ambiguity, Leadership, Composure, Intercultural Competence, Leadership and Management, Leadership Development, Decision Making, Communication, Strategic Leadership, Interpersonal Communications, Business Leadership, Habit Formation, Business Communication, Curiosity

    Beginner · Specialization · 3 - 6 Months

  • U

    Universidad Nacional Autónoma de México

    Solución pacífica de conflictos. Menos gritos más acuerdos

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Communication, Active Listening, Non-Verbal Communication, Decision Making

    Beginner · Course · 1 - 3 Months

  • A

    Arizona State University

    Professional Skills: Resolving and Transforming Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Cooperation, Creative Problem-Solving, Personal Integrity, Honesty, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • O

    O.P. Jindal Global University

    Conflict Resolution, Negotiations and Crisis Management

    Skills you'll gain: Crisis Management, Negotiation, Mediation, Conflict Management, Diplomacy, Leadership, Governance, Diversity and Inclusion

    4.9 stars, 12 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (12) · Beginner · Course · 1 - 4 Weeks

  • G

    Google

    Put It to Work: Prepare for Cybersecurity Jobs

    Skills you'll gain: Computer Security Incident Management, Cybersecurity, Data Security, Technical Communication, AI Workflows, Artificial Intelligence

    4.8 stars, 6.5K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (6.5K) · Beginner · Course · 1 - 3 Months

  • L

    LearnQuest

    Advanced Negotiation and High-Impact Closure

    Skills you'll gain: Sales Presentation, Sales Presentations, Closing (Sales), Negotiation, Data Visualization, Selling Techniques, Presentations, B2B Sales, Influencing, Persuasive Communication, Sales, Storytelling, Overcoming Objections, Value Propositions

    Intermediate · Course · 1 - 4 Weeks

  • P

    Pontificia Universidad Católica de Chile

    Escalamiento exitoso e Innovación en los Negocios

    Skills you'll gain: Innovation, Entrepreneurship, Business Strategies, Marketing Strategies, Financial Management, Growth Strategies, Business Strategy, Business Planning, Business Leadership, Marketing, Leadership and Management, Strategic Decision-Making, Business Management, Business, Governance, Fundraising

    4.7 stars, 157 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (157) · Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Communication, Influence & Sales Techniques

    Skills you'll gain: B2B Sales, Negotiation, Active Listening, Sales Presentation, Value Propositions, Sales Presentations, Rapport Building, Persuasive Communication, Business Communication, Selling Techniques, Storytelling, Communication, Communication Strategies, Customer Relationship Building

    Intermediate · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Manage Abrasive Workplace Behavior With Backbone

    Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Behavioral Management, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Employee Engagement, Human Resource Strategy, Self-Awareness, Employee Retention

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Workplace Conflict Resolution Skills

    Skills you'll gain: Conflict Management, Negotiation, Teamwork, Collaboration, Professional Development, Relationship Management, Team Performance Management, Self-Awareness, Team Management, Leadership and Management, Communication, Behavioral Management, Organizational Skills, Process Management, IT Management

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
  • U

    University of Maryland, College Park

    Advanced Interviewing Techniques

    Skills you'll gain: Interviewing Skills, Negotiation, Telephone Skills, Recruitment, Communication, Communication Strategies, Self-Awareness

    4.7 stars, 148 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (148) · Mixed · Course · 1 - 3 Months

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