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  • De Escalation Techniques

Results for "de-escalation techniques"


  • C

    Coursera

    Empathic AI Communication and Analysis

    Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Knowledge Transfer, Active Listening, ChatGPT, Communication, AI Workflows, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Chris Croft Training

    Negotiation Skills Using AI

    Skills you'll gain: Negotiation, Price Negotiation, Closing (Sales), Consultative Selling, Selling Techniques, Direct Selling, Sales, AI Product Strategy, AI Enablement, AI Integrations, Rapport Building, AI literacy, Artificial Intelligence, AI powered creativity, AI Personalization, Competitive Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, Generative AI

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Gestion de projet : les bases de la réussite

    Skills you'll gain: Team Leadership, Stakeholder Communications, Team Management, Project Management, Team Building, Team Performance Management, Leadership and Management, Project Controls, Stakeholder Management, Stakeholder Engagement, Project Planning, Project Management Life Cycle, People Development, Organizational Leadership, Initiative and Leadership, People Management, Project Performance, Knowledge Transfer, Communication Strategies

    4.5 stars, 149 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (149) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • P

    Packt

    Introduction to Ethical Hacking and Recon Techniques

    Skills you'll gain: MITRE ATT&CK Framework, Threat Modeling, Cyber Threat Intelligence, Penetration Testing, Threat Management, Threat Detection, Cyber Security Assessment, Cybersecurity, Cyber Security Strategy, Cyber Operations, Vulnerability Scanning, Cyber Attacks, Computer Security, Vulnerability Assessments, Security Strategy, Cyber Security Policies, Network Security, Network Analysis, Network Protocols

    4.8 stars, 16 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (16) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Forecasting Techniques

    Skills you'll gain: Marketing Budgets, Data-Driven Marketing, Demand Planning, Campaign Planning, Performance marketing, Budget Management, Promotions and Campaigns, Trend Analysis, Spreadsheet Software, Budgeting, Excel Formulas, Predictive Modeling, Predictive Analytics, Performance Analysis, Promotional Strategies, Anomaly Detection, Statistical Methods, Data Analysis, Regression Analysis, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Advanced Interviewing Techniques

    Skills you'll gain: Interviewing Skills, Negotiation, Telephone Skills, Price Negotiation, Tactfulness, Personal Attributes, Recruitment, Communication, Verbal Communication Skills, Oral Expression, Communication Strategies, Personal Integrity, Professionalism, Storytelling, Strategic Communication, Problem Solving, Self-Awareness

    4.7 stars, 148 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (148) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Communication, Influence & Sales Techniques

    Skills you'll gain: B2B Sales, Negotiation, Active Listening, Drive Engagement, Value Propositions, Sales Presentations, Rapport Building, Persuasive Communication, Business Communication, Selling Techniques, Storytelling, Verbal Communication Skills, Recognizing Others, Communication, Communication Strategies, Greeting Customers, Customer Relationship Building, Decision Making

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Threat Hunting Techniques

    Skills you'll gain: Cyber Threat Hunting, Cyber Threat Intelligence, Threat Detection, Anomaly Detection, Splunk, Threat Management, Security Information and Event Management (SIEM), Jupyter, Cybersecurity, Unsupervised Learning, Data Analysis, Data Wrangling, Applied Machine Learning, Data Science, Cyber Attacks, Data Cleansing, Data Preprocessing, MLOps (Machine Learning Operations), Data Transformation, Automation

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Creo Incubator

    Mastering Modern Leadership: Techniques & Philosophies

    Skills you'll gain: Critical Thinking, Delegation Skills, Emotional Intelligence, Time Management, Empathy & Emotional Intelligence, Professional Networking, Dealing With Ambiguity, Leadership, Composure, Intercultural Competence, Leadership and Management, Leadership Development, Decision Making, Communication, Strategic Leadership, Interpersonal Communications, Relationship Management, Team Leadership, Business Leadership, Habit Formation

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Workplace Conflict Resolution Skills

    Skills you'll gain: Conflict Management, Negotiation, Teamwork, Collaboration, Professional Development, Interpersonal Communications, Relationship Management, Team Performance Management, Self-Awareness, Team Management, Leadership and Management, Communication, Behavioral Management, Organizational Skills, Organizational Structure, Process Management, IT Management

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • E

    Emory University

    From Freedom Rides to Ferguson: Narratives of Nonviolence in the American Civil Rights Movement

    Skills you'll gain: Community Organizing, Social Justice, Social Sciences, Social Impact, De-escalation Techniques, Social Studies, Advocacy, Conflict Management, Education and Training, Cultural Diversity

    4.8 stars, 319 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (319) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • G

    Google

    Put It to Work: Prepare for Cybersecurity Jobs

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Technical Communication, AI Workflows, Artificial Intelligence

    4.8 stars, 6.5K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (6.5K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
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