Skills you'll gain: Storyboarding, Wireframing, Information Architecture, Figma (Design Software), User Story, User Experience Design, User Experience, Prototyping, Persona (User Experience), User Research, Design Elements And Principles
★ 4.9 (9.7K) · Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Social Skills, Leadership Development, Relationship Management
★ 4.7 (56) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Empathy & Emotional Intelligence, Empathy, Emotional Intelligence, Goal Setting, Overcoming Obstacles, Mindfulness, Productivity, Optimism, Positivity, Compassion, Growth Mindedness, Resilience, Persistence, Self-Awareness, Smart Goals, Time Management, Goal-Oriented, Stress Management, Conflict Management, Active Listening
★ 4.3 (12) · Beginner · Specialization · 3 - 6 Months

Courses for Dummies
Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Empathy, Personal Development, Social Skills, Self-Awareness, Influencing, Conflict Management, Leadership Development, Relationship Management, Organizational Leadership, Resilience, Active Listening, Interpersonal Communications, Stress Management, Behavioral Management, Mindfulness, Assertiveness, Teamwork, Cognitive flexibility
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Engagement, Marketing Strategies, Digital Marketing, Cross-Channel Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer experience improvement, Content Creation, AI Personalization, Generative Engine Optimization (GEO), Brand Loyalty, Web Presence, Personalized Service, Content Optimization, Customer Service, Analytics, Generative AI, Data Analysis, Data Visualization, Data Collection
★ 4.5 (4.8K) · Beginner · Course · 1 - 4 Weeks

IIT Bombay
Skills you'll gain: Design Thinking, User Research, Ideation, Prototyping, Product Design, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Collaboration
★ 4.7 (76) · Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Help Desk Support, Customer and Client Support, Personal Attributes, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management, Concision
★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Social Skills, Active Listening, Empathy, Stress Management, Relationship Building, Interpersonal Communications, Self-Awareness, Communication Strategies, Journals
★ 4.7 (1.7K) · Beginner · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Self-Awareness, Empathy & Emotional Intelligence, Resilience, Compassion, Emotional Intelligence, Mindfulness, Empathy, Curiosity
★ 4.8 (32) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Relationship Management, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
★ 4.5 (265) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Active Listening, Empathy, Verbal Communication Skills, Self-Awareness
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Context Engineering, Product Management, AI Workflows, Prompt Engineering, Artificial Intelligence, New Product Development, Product Development, Product Requirements, Large Language Modeling, Governance, Workflow Management, Innovation, Risk Management, Prototyping, Stakeholder Management, Model Evaluation, Strategic Thinking, Decision Making, Cross-Functional Collaboration, Continuous Monitoring
Intermediate · Course · 1 - 3 Months