
Microsoft
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sociology, Sustainable Development, Social Sciences, Demography, Cultural Diversity, World History, Political Sciences, Governance, Economics, Qualitative Research, Digital Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Sciences, Sociology, Environmental Issue, World History, Demography, Cultural Diversity, Sustainable Development, International Relations, Political Sciences, Economics, Public Policies, Qualitative Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Sciences, Socioeconomics, Economic Development, Sociology, Sustainable Development, Social Justice, Cultural Diversity, World History, International Relations, Economics, Demography, Political Sciences, Public Policies, European History, Case Studies, Governance, Qualitative Research
Beginner · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Application Deployment, Cloud Applications, Kubernetes, Google App Engine, Load Balancing, Cloud Management, Microservices, Infrastructure As A Service (IaaS), Cloud Security, CI/CD, Cloud Computing, Cloud Computing Architecture, Network Architecture, Data Storage, Platform As A Service (PaaS), Service Level Agreement, Cloud Storage
Intermediate · Specialization · 3 - 6 Months

Peking University
Skills you'll gain: Oral Comprehension, English Language, Language Competency, Communication, Language Learning, Vocabulary, Grammar, Culture
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Reverse Logistics, Sustainable Development, Business Ethics, Sustainability Reporting, Environmental Issue, Business Management, Waste Minimization, Environmental Regulations, Logistics Management, Logistics, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Virtual Machines, Safety Culture, Network Monitoring, Culture Transformation
Beginner · Professional Certificate · 3 - 6 Months

University at Buffalo
Skills you'll gain: Oil and Gas, Billing, Safety Standards, Supply Chain, Regulatory Affairs, Transportation Operations, Customer Service, Environmental Engineering, Systems Of Measurement
Beginner · Course · 1 - 4 Weeks