• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • M

    Microsoft

    UX Design in Practice: Accessibility and Collaboration

    Skills you'll gain: Mockups, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability, User Interface (UI) Design, UI/UX Research, Collaborative Software, User Research, Design Elements And Principles, AI Workflows, Artificial Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    106 reviews

    Mixed · Course · 1 - 3 Months

  • K

    Kennesaw State University

    How to Achieve Service Excellence - Jagdish Sheth

    Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Tibco BW: Design & Validate Web Services

    Skills you'll gain: Fraud detection, Web Services, Simple Object Access Protocol (SOAP), Test Tools, API Testing, Service Design, Verification And Validation, Process Design, API Design, Workflow Management, System Testing, Extensible Markup Language (XML), Data Validation, Project Design, Business Logic

    Mixed · Course · 1 - 4 Weeks

  • C

    California Institute of the Arts

    Visual Elements of User Interface Design

    Skills you'll gain: User Interface (UI) Design, Visual Design, Digital Design, Graphic and Visual Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Web Design, Design Elements And Principles, Human Computer Interaction, Responsive Web Design, Typography, Graphic Design, UI Components, Interactive Design, User Experience Design, Aesthetics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6.4K reviews

    Beginner · Course · 1 - 3 Months

  • I

    Indian Institute of Technology Guwahati

    UX Design: An Introduction

    Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Interface and User Experience (UI/UX) Design, User Centered Design, Usability, User Interface (UI), Interaction Design, User Interface (UI) Design, Design Software

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Georgia Institute of Technology

    Machine Design Part I

    Skills you'll gain: Failure Analysis, Mechanical Design, Mechanical Engineering, Structural Engineering, Structural Analysis, Engineering, Materials science, Engineering Analysis, Mechanics, Engineering Calculations, Biomedical Engineering, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.2K reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Virginia

    Design Thinking for the Greater Good: Innovation in the Social Sector

    Skills you'll gain: Design Thinking, Journey Mapping, Stakeholder Engagement, Innovation, Prototyping, Stakeholder Analysis, Brainstorming, Storytelling, Human Centered Design, Social Impact, Ideation, Creativity, Service Design, Design Research, Problem Solving, Complex Problem Solving, Patient-centered Care, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    423 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch

    Skills you'll gain: Mockups, Prototyping, User Interface (UI) Design, Usability, Design Elements And Principles, Wireframing, UI Components, Graphic and Visual Design, Design Software

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Handshake Ready: Design Specs & Handoff in Figma

    Skills you'll gain: Figma (Design Software), Software Design Documents, Software Documentation, Functional Specification, Technical Documentation, User Experience Design, Mockups, User Interface and User Experience (UI/UX) Design, Technical Communication, Style Guides, UI Components

    Intermediate · Course · 1 - 4 Weeks

  • N

    Northeastern University

    UX Web Design: Build User-Centric Websites

    Skills you'll gain: User Research, UI/UX Research, User Experience, User Experience Design, Design Research, Logo Design, User Interface and User Experience (UI/UX) Design, User Centered Design, Persona (User Experience), Wireframing, UI/UX Strategy, Prototyping, Persona Development, Graphic and Visual Design, Application Design

    Beginner · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Product Design for the Circular Economy

    Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Strategic Leadership, Organizational Leadership, Business Leadership, Waste Minimization, Product Design, Sustainable Development, Product Lifecycle Management, Biological Engineering, Corporate Sustainability, Environment and Resource Management, Environmental Issue, Environmental Regulations, Process Analysis, Material Handling, Cost Reduction, Consumer Behaviour

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Minnesota

    Introduction to UI Design

    Skills you'll gain: User Interface (UI) Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Usability, Human Computer Interaction, User Experience Design, Design, Design Thinking, Design Strategies, Interaction Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 4 Weeks

1…567…834

In summary, here are 10 of our most popular service design courses

  • UX Design in Practice: Accessibility and Collaboration: Microsoft
  • How to Achieve Service Excellence - Jagdish Sheth: Kennesaw State University
  • Tibco BW: Design & Validate Web Services: EDUCBA
  • Visual Elements of User Interface Design: California Institute of the Arts
  • UX Design: An Introduction: Indian Institute of Technology Guwahati
  • Machine Design Part I: Georgia Institute of Technology
  • Design Thinking for the Greater Good: Innovation in the Social Sector: University of Virginia
  • Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch: Coursera
  • Handshake Ready: Design Specs & Handoff in Figma: Coursera
  • UX Web Design: Build User-Centric Websites: Northeastern University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok