Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Mockups, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability, User Interface (UI) Design, UI/UX Research, Collaborative Software, User Research, Design Elements And Principles, AI Workflows, Artificial Intelligence
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Fraud detection, Web Services, Simple Object Access Protocol (SOAP), Test Tools, API Testing, Service Design, Verification And Validation, Process Design, API Design, Workflow Management, System Testing, Extensible Markup Language (XML), Data Validation, Project Design, Business Logic
Mixed · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: User Interface (UI) Design, Visual Design, Digital Design, Graphic and Visual Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Web Design, Design Elements And Principles, Human Computer Interaction, Responsive Web Design, Typography, Graphic Design, UI Components, Interactive Design, User Experience Design, Aesthetics
Beginner · Course · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Interface and User Experience (UI/UX) Design, User Centered Design, Usability, User Interface (UI), Interaction Design, User Interface (UI) Design, Design Software
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Failure Analysis, Mechanical Design, Mechanical Engineering, Structural Engineering, Structural Analysis, Engineering, Materials science, Engineering Analysis, Mechanics, Engineering Calculations, Biomedical Engineering, Problem Solving
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Journey Mapping, Stakeholder Engagement, Innovation, Prototyping, Stakeholder Analysis, Brainstorming, Storytelling, Human Centered Design, Social Impact, Ideation, Creativity, Service Design, Design Research, Problem Solving, Complex Problem Solving, Patient-centered Care, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mockups, Prototyping, User Interface (UI) Design, Usability, Design Elements And Principles, Wireframing, UI Components, Graphic and Visual Design, Design Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), Software Design Documents, Software Documentation, Functional Specification, Technical Documentation, User Experience Design, Mockups, User Interface and User Experience (UI/UX) Design, Technical Communication, Style Guides, UI Components
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: User Research, UI/UX Research, User Experience, User Experience Design, Design Research, Logo Design, User Interface and User Experience (UI/UX) Design, User Centered Design, Persona (User Experience), Wireframing, UI/UX Strategy, Prototyping, Persona Development, Graphic and Visual Design, Application Design
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Strategic Leadership, Organizational Leadership, Business Leadership, Waste Minimization, Product Design, Sustainable Development, Product Lifecycle Management, Biological Engineering, Corporate Sustainability, Environment and Resource Management, Environmental Issue, Environmental Regulations, Process Analysis, Material Handling, Cost Reduction, Consumer Behaviour
Build toward a degree
Intermediate · Course · 1 - 3 Months
University of Minnesota
Skills you'll gain: User Interface (UI) Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Usability, Human Computer Interaction, User Experience Design, Design, Design Thinking, Design Strategies, Interaction Design
Beginner · Course · 1 - 4 Weeks