Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Project Risk Management, IT Management, Project Management, Software Development Methodologies, Systems Development Life Cycle, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, Security Management, Agile Methodology, Scrum (Software Development), Agile Software Development, Cloud Services, Information Technology Operations
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Social Justice, Environmental Issue, Sustainable Development, Health Disparities, Social Determinants Of Health, Environmental Policy, Health Equity, Environmental Resource Management, Environmental Laws, Litigation and Civil Justice, Environmental Regulations, Community Organizing, Community and Social Work, Natural Resource Management, Cultural Responsiveness, Community Development, Advocacy, Climate Change Adaptation, Policy Analysis, Collaboration
★ 5 (8) · Beginner · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Design Elements And Principles, Graphic and Visual Design, Visual Design, Design, Design Thinking, Media and Communications, Visual Storytelling, Art History, Creative Thinking, Creativity, Psychology
Intermediate · Course · 1 - 4 Weeks
LearnQuest
Skills you'll gain: Blockchain, Key Management, Public Key Infrastructure, Security Controls, Cryptography, Cybersecurity, Data Security, Application Security, Network Security, Security Architecture Review, IT Security Architecture, Vulnerability Assessments, Encryption, Secure Coding, Cryptographic Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Public Key Cryptography Standards (PKCS), Security Testing, Vulnerability Management, Solution Design
★ 4.6 (20) · Intermediate · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: No-Code Development, Experience Design, Application Development, User Experience, User Interface (UI), Data Modeling, User Interface (UI) Design, Sprint Retrospectives, Driving engagement, Service Recovery, Digital Transformation, Application Design, Drive Engagement, Computing Platforms, Data Store, User Feedback, Customer Engagement, Solution Delivery, Product Management, System Implementation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Video Production, Photo/Video Production and Technology, Content Strategy, Content Creation, Storytelling, Driving engagement, Video Editing, Drive Engagement, Post-Production
★ 3.6 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Application Deployment, Workflow Management, Operational Efficiency, Dashboard, Data Access, Force.com, Process Design, Application Design, Application Development, Cloud Deployment, No-Code Development, User Accounts, User Provisioning, UI Components, Business Process Automation, Customer Relationship Management (CRM) Software, Business Logic, User Interface (UI)
★ 4.6 (14) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: PL/SQL, SQL, Business Logic, Stored Procedure, Database Design, Oracle Databases, Database Management, Database Development, Relational Databases, Data Integrity, Scalability
★ 4.8 (18) · Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Data Pipelines, Model Evaluation, Systems Design, Transfer Learning, Data Preprocessing, Data Quality, Feature Engineering, Deep Learning, Python Programming, Data Validation, Scikit Learn (Machine Learning Library), Applied Machine Learning, Predictive Modeling, Software Engineering, Debugging, Supervised Learning, Git (Version Control System), Performance Metric, Statistical Analysis
Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Performance Appraisal, Talent Management, Recruitment Strategies, Workforce Development, Employee Training, Talent Recruitment, Performance Review, Management Training And Development, Recruitment, Human Resources Management and Planning, People Development, Constructive Feedback, Human Resource Strategy, Talent Pipelining, Employee Performance Management, Performance Management, Leadership Development, Talent Acquisition, Performance Analysis, Organizational Structure
★ 4.9 (34) · Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Load Balancing, Application Deployment, Cloud Management, Cloud Applications, Google Cloud Platform, Cloud Computing, Virtual Machines, Cloud Infrastructure, Web Servers, Servers, Network Model, Network Analysis
★ 4.8 (10) · Beginner · Project · Less Than 2 Hours

Indian Institute of Technology Guwahati
Skills you'll gain: Computer-Aided Design, Manufacturing Processes, Manufacturing and Production, Robotics, Machine Controls, Manufacturing Operations, Autodesk, Production Process, Simulation and Simulation Software, Automation, Process Engineering
Intermediate · Course · 1 - 3 Months