Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Generative AI Agents, AI Workflows, Context Management, Memory Management, Prompt Engineering, Agentic systems, Data Persistence, System Design and Implementation
★ 4.6 (15) · Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Front-End Web Development, Web Development, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design, Scripting, Javascript
Beginner · Guided Project · Less Than 2 Hours
Codio
Skills you'll gain: OAuth, Web Development Tools, Authentications, Web Servers, Application Programming Interface (API), API Design, Cloud API, Restful API, Server Side, Web Development, Servers, JSON, Software Documentation, Web Applications, Javascript, Web Services, Technical Documentation, Application Security
★ 4.5 (6) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Data Wrangling, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Health Information Management and Medical Records, Health Policy, Data Processing, Data Compilation, Data Analysis, Descriptive Analytics, Database Design, Medical Billing and Coding, Relational Databases, Data Integration, Spreadsheet Software
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Generative Model Architectures, Multimodal Prompts, Fine-tuning, Image Analysis, Model Evaluation, Autoencoders, Hugging Face, Embeddings, Computer Vision, Convolutional Neural Networks, Artificial Neural Networks, LLM Application, Natural Language Processing, Deep Learning, Model Training, Model Optimization, Image Quality
Intermediate · Specialization · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Financial Services, Bank Regulations, Financial Regulation, Banking, Regulatory Compliance, Customer experience strategy (CX), Market Intelligence, FinTech, Financial Systems, Risk Management Framework, Risk Management, Digital Transformation, Market Opportunities, Fraud detection, Compliance Management, Environmental Social And Corporate Governance (ESG), Financial Market, Cybersecurity, AI Enablement, Emerging Technologies
★ 4.6 (11) · Beginner · Course · 1 - 3 Months

INSEAD
Skills you'll gain: Blockchain, Digital Assets, FinTech, Business Transformation, Business Leadership, Governance, Cryptography, Financial Inclusion, Business Analysis, Organizational Structure, Strategic Leadership, Public Key Infrastructure, Emerging Technologies, Plan Execution, Solution Design, Payment Systems, Entrepreneurship, Cryptographic Protocols, Financial Systems, Market Opportunities
★ 4.9 (40) · Beginner · Specialization · 3 - 6 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud Computing, Cloud Management
★ 4.5 (6) · Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, Technical Support and Services, Help Desk Support, Cloud Management, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Data Loss Prevention, Issue Tracking, Technical Documentation, Incident Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Cloud Security, Data Security, Amazon Web Services, Infrastructure as Code (IaC), Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, AI Security, Cloud Management, Key Management, Cryptography, Continuous Monitoring, Firewall, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Storytelling, Infographics, Data Visualization, Visual Storytelling, Storytelling, Diagram Design, Data Analysis, Graphic and Visual Design
★ 4.9 (9) · Beginner · Guided Project · Less Than 2 Hours