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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • D

    DeepLearning.AI

    LLMs as Operating Systems: Agent Memory

    Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Generative AI Agents, AI Workflows, Context Management, Memory Management, Prompt Engineering, Agentic systems, Data Persistence, System Design and Implementation

    ★ 4.6 (15) · Intermediate · Project · Less Than 2 Hours

  • C

    Coursera

    HTML for Beginners: Classes and ID

    Skills you'll gain: Front-End Web Development, Web Development, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design, Scripting, Javascript

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Codio

    API Development

    Skills you'll gain: OAuth, Web Development Tools, Authentications, Web Servers, Application Programming Interface (API), API Design, Cloud API, Restful API, Server Side, Web Development, Servers, JSON, Software Documentation, Web Applications, Javascript, Web Services, Technical Documentation, Application Security

    ★ 4.5 (6) · Intermediate · Course · 1 - 4 Weeks

  • S

    SkillUp

    Foundations of Healthcare Data Analytics

    Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Data Wrangling, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Health Information Management and Medical Records, Health Policy, Data Processing, Data Compilation, Data Analysis, Descriptive Analytics, Database Design, Medical Billing and Coding, Relational Databases, Data Integration, Spreadsheet Software

    Intermediate · Course · 1 - 4 Weeks

  • P

    Pearson

    Programming Generative AI

    Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Generative Model Architectures, Multimodal Prompts, Fine-tuning, Image Analysis, Model Evaluation, Autoencoders, Hugging Face, Embeddings, Computer Vision, Convolutional Neural Networks, Artificial Neural Networks, LLM Application, Natural Language Processing, Deep Learning, Model Training, Model Optimization, Image Quality

    Intermediate · Specialization · 1 - 4 Weeks

  • B

    Board Infinity

    Inside BFSI: Structure, Challenges, and Technology

    Skills you'll gain: Financial Services, Bank Regulations, Financial Regulation, Banking, Regulatory Compliance, Customer experience strategy (CX), Market Intelligence, FinTech, Financial Systems, Risk Management Framework, Risk Management, Digital Transformation, Market Opportunities, Fraud detection, Compliance Management, Environmental Social And Corporate Governance (ESG), Financial Market, Cybersecurity, AI Enablement, Emerging Technologies

    ★ 4.6 (11) · Beginner · Course · 1 - 3 Months

  • I

    INSEAD

    Blockchain Para a Empresa

    Skills you'll gain: Blockchain, Digital Assets, FinTech, Business Transformation, Business Leadership, Governance, Cryptography, Financial Inclusion, Business Analysis, Organizational Structure, Strategic Leadership, Public Key Infrastructure, Emerging Technologies, Plan Execution, Solution Design, Payment Systems, Entrepreneurship, Cryptographic Protocols, Financial Systems, Market Opportunities

    ★ 4.9 (40) · Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    A Tour of Firebase

    Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud Computing, Cloud Management

    ★ 4.5 (6) · Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals

    Skills you'll gain: Product Support, Google Cloud Platform, Technical Support and Services, Help Desk Support, Cloud Management, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Data Loss Prevention, Issue Tracking, Technical Documentation, Incident Management

    Beginner · Course · 1 - 4 Weeks

  • W

    Whizlabs

    AWS: Security, Governance, and Compliance

    Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Cloud Security, Data Security, Amazon Web Services, Infrastructure as Code (IaC), Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, AI Security, Cloud Management, Key Management, Cryptography, Continuous Monitoring, Firewall, System Monitoring

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create an infographic with Infogram

    Skills you'll gain: Data Storytelling, Infographics, Data Visualization, Visual Storytelling, Storytelling, Diagram Design, Data Analysis, Graphic and Visual Design

    ★ 4.9 (9) · Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular service design courses

  • LLMs as Operating Systems: Agent Memory: DeepLearning.AI
  • HTML for Beginners: Classes and ID: Coursera
  • API Development: Codio
  • Foundations of Healthcare Data Analytics: SkillUp
  • Programming Generative AI: Pearson
  • Inside BFSI: Structure, Challenges, and Technology: Board Infinity
  • Blockchain Para a Empresa: INSEAD
  • GenAI for Call Centers: AI-Driven Customer Success: Coursera
  • A Tour of Firebase: Google Cloud
  • Google Cloud Customer Care Fundamentals: Google Cloud

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