Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Universitat Autònoma de Barcelona
Skills you'll gain: Computer Architecture, Hardware Architecture, System Design and Implementation, Embedded Systems, Application Specific Integrated Circuits, Digital Design, Design Software, Computer Hardware, Verification And Validation, Simulations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Business Strategies, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

MathWorks
Skills you'll gain: Data Storytelling, Feature Engineering, Data Visualization, Supervised Learning, Dimensionality Reduction, Data Integration, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Technical Communication, Data Analysis, Applied Machine Learning, Data Visualization Software, Matlab, Regression Analysis, Data Processing, Descriptive Statistics, Data Cleansing, Predictive Modeling, Data Manipulation
Beginner · Specialization · 3 - 6 Months

Northwestern University
Skills you'll gain: Image Analysis, Digital Communications, Computer Vision, Visualization (Computer Graphics), Medical Imaging, Electrical and Computer Engineering, Telecommunications, Spatial Analysis, Matlab, Mathematical Modeling, Color Theory, Applied Mathematics
Mixed · Course · 1 - 3 Months

Skills you'll gain: LangGraph, Generative AI Agents, Agentic systems, LangChain, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, OpenAI, Systems Integration, Tool Calling, Large Language Modeling, Google Gemini, Workflow Management, Artificial Intelligence, Generative AI, Automation, Prompt Engineering, Responsible AI, Application Programming Interface (API), Analysis, Decision Making
Intermediate · Specialization · 1 - 3 Months

Interactive Brokers
Skills you'll gain: Derivatives, Financial Trading, Financial Market, Securities Trading, Risk Management, Market Analysis, Capital Markets, Risk Analysis, Investments, Technical Analysis, Market Dynamics, Profit and Loss (P&L) Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Model View Controller, Software Design Patterns, Java Platform Enterprise Edition (J2EE), Project Design, Web Applications, Back-End Web Development, Server Side, Integrated Development Environments, Employee Performance Management, Registration, Databases, Authentications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Lakes, Data Warehousing, Cloud Engineering, Google Cloud Platform, Data Infrastructure, Cloud Storage, Data Pipelines, Big Data, Data Processing, SQL, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Oracle Databases, Oracle SQL Developer, Performance Tuning, Database Management, Database Architecture and Administration, Database Administration, PL/SQL, Relational Databases, Patch Management, Data Integrity, SQL, Data Import/Export, Data Storage Technologies, User Accounts, Disaster Recovery
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: OS Process Management, Cloud Platforms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Web Applications, Open Source Technology, Command-Line Interface, DevOps
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Generative AI Agents, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Agentic systems
Beginner · Course · 1 - 4 Weeks