• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process Improvement

Results for "business process improvement"


  • L

    Lund University

    Urban Nature: Connecting Cities, Sustainability and Innovation

    Skills you'll gain: Climate Change Adaptation, Sustainable Development, Environmental Issue, Sustainable Design, Sustainable Business, Governance, Systems Thinking, Environmental Science, Climate Change Mitigation, Case Studies, Business Modeling, Stakeholder Engagement, Cross-Functional Collaboration, Project Finance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    479 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Alex Genadinik

    Customer Service With ChatGPT And By Creating A Custom GPT

    Skills you'll gain: ChatGPT, Customer Service, Personalized Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Product Support, Standard Operating Procedure, System Configuration

    Mixed · Course · 1 - 4 Weeks

  • S

    Scrum Alliance

    Agile Coaching Essentials

    Skills you'll gain: Teaching, Culture Transformation, Discussion Facilitation, Organizational Change, Meeting Facilitation, Business Transformation, Employee Coaching, Coaching, Agile Product Development, Organizational Structure, Agile Project Management, Agile Software Development, Mentorship, Team Leadership, Agile Methodology, Team Performance Management, Leadership and Management, Organizational Strategy, Team Management, Strategic Leadership

    4.1
    Rating, 4.1 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Social Listening

    Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Management, Social Media Analytics, Customer Engagement, Market Trend, Business, Business Strategy, Customer Insights, Brand Management, Digital Marketing Tools, Strategic Thinking, Web Presence, Strategic Decision-Making, Trend Analysis, Data-Driven Decision-Making, Analytical Skills, Continuous Monitoring

    4.9
    Rating, 4.9 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Cape Town

    Climate Change Mitigation in Developing Countries

    Skills you'll gain: Climate Change Mitigation, Sustainable Development, Policty Analysis, Research, and Development, Economic Development, Environmental Policy, Environmental Issue, Mitigation, Policy Development, Policy Analysis, Socioeconomics, Mathematical Modeling, Systems Thinking, Research, Innovation, Discussion Facilitation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    596 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Digital Marketing Analytics

    Skills you'll gain: Pay Per Click Advertising, Data-Driven Marketing, Marketing Analytics, Web Analytics, Search Engine Optimization, Analytics, Paid media, Search Engine Marketing, Web Analytics and SEO, Digital Marketing, Data-Driven Decision-Making, Digital Marketing Tools, A/B Testing, Data Analysis, AI Personalization, Contextual Advertising, Big Data, Customer Analysis, Customer Data Management, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Glasgow

    Data-Driven Leadership: Capstone Project

    Skills you'll gain: Data-Driven Decision-Making, Data Literacy, Critical Thinking, Digital Analysis, Storytelling, Data Storytelling, Leadership Studies, Organizational Leadership, Strategic Leadership, Leadership, Strategic Decision-Making, Leadership Development, Organizational Effectiveness, Organizational Structure, Leadership and Management, Agile Methodology, Professional Development, Portfolio Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    105 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Battery Technologies

    Skills you'll gain: Electrical Systems, Electric Power Systems, Electrical Safety, Safety Standards, Energy and Utilities, Environmental Regulations, Electrical Power, Sustainable Technologies, Manufacturing and Production, Manufacturing Processes, Production Process, Chemistry, Sustainable Design, Thermal Management, Equipment Design, Analytical Testing, Materials science, Reliability, Electronic Components, Climate Change Mitigation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    307 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    GenAI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation

    3.8
    Rating, 3.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • T

    Technical University of Munich (TUM)

    Strategic Supply Chain Management in Turbulent Times

    Skills you'll gain: Supply Chain Management, Supply Chain, Inventory Control, Supply Chain Systems, Inventory Management System, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Supplier Management, Logistics, Operational Performance Management, Cost Reduction, Performance Measurement, Business Technologies, Demand Planning, Risk Mitigation, Financial Analysis, Coordination

    5
    Rating, 5 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Change Management Training for Leaders

    Skills you'll gain: Change Management, Organizational Change, Management Training And Development, Leadership and Management, Storytelling, Business Transformation, Culture Transformation, Strategic Leadership, Drive Engagement, Organizational Leadership, Stakeholder Communications, Empathy, Stakeholder Engagement, Communication, Emotional Intelligence, Team Motivation, Sustainable Systems, Resilience, Constructive Feedback, Communication Strategies

    Intermediate · Course · 1 - 4 Weeks

  • S

    SAS

    Introduction to Statistical Analysis: Hypothesis Testing

    Skills you'll gain: Statistical Hypothesis Testing, Statistical Analysis, SAS (Software), Correlation Analysis, Statistical Software, Statistical Programming, Statistical Modeling, Regression Analysis, Exploratory Data Analysis, Statistical Methods, Plot (Graphics), Statistical Inference, Data Wrangling, Graphical Tools, Predictive Modeling, Sampling (Statistics), Predictive Analytics, Model Evaluation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    175 reviews

    Intermediate · Course · 1 - 4 Weeks

1…512513514…834

In summary, here are 10 of our most popular business process improvement courses

  • Urban Nature: Connecting Cities, Sustainability and Innovation: Lund University
  • Customer Service With ChatGPT And By Creating A Custom GPT: Alex Genadinik
  • Agile Coaching Essentials: Scrum Alliance
  • Social Listening: Coursera
  • Climate Change Mitigation in Developing Countries: University of Cape Town
  • Digital Marketing Analytics: University of Maryland, College Park
  • Data-Driven Leadership: Capstone Project: University of Glasgow
  • Battery Technologies: Arizona State University
  • GenAI for Customer Support: Coursera
  • Strategic Supply Chain Management in Turbulent Times: Technical University of Munich (TUM)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok