Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Universidad de los Andes
Skills you'll gain: Organizational Structure, Stakeholder Management, Project Management, Project Risk Management, Resource Management, Project Planning, Organizational Strategy, Systems Thinking, Project Performance, Organizational Effectiveness, Business, Needs Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, LLM Application, Snowflake Schema, Prompt Engineering, Natural Language Processing, Unstructured Data, Application Development, Data Pipelines, User Interface (UI), Data Processing, Application Programming Interface (API), SQL, Front-End Web Development
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Threat Modeling, IT Security Architecture, Threat Detection, Internet Of Things, Network Security, Information Systems Security, Infrastructure Security, Security Controls, Data Security, Vulnerability Assessments, Risk Management Framework, Cryptography, Encryption, Cloud Computing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Development, Cross Platform Development, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Development Environment, Authorization (Computing), Data Access, Software Design Patterns, Data Modeling, Data Storage
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Architecture, Web Applications, Software Architecture, Software Engineering, Functional Requirement, Databases, Distributed Computing, Acceptance Testing, Application Deployment, Application Development, Software Testing, Development Testing, System Design and Implementation, Unit Testing, Big Data, Scalability, Restful API, Data Analysis
Build toward a degree
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Keyword Research, Generative AI, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Prompt Engineering, Competitive Analysis
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Data Analysis, Statistical Reporting, Statistics, Research Design, Statistical Analysis, Microsoft Excel, Research Methodologies, Research, R Programming, Data Presentation, Surveys, Data Collection, Data Ethics
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Persuasive Communication, Emotional Intelligence, Conflict Management, Cultural Diversity, Stakeholder Management, Team Management, Communication, Social Skills, Teamwork, Project Management Institute (PMI) Methodology, Collaboration, Interpersonal Communications, Empathy, Self-Awareness, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Storyboarding, Animations, Storytelling, Musical Composition, Motion Graphics, Video Production, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unsupervised Learning, Microsoft Azure, Machine Learning Methods, Data Validation, No-Code Development, Microsoft Power Automate/Flow, Data Processing, Document Management, Cloud Services
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Object Oriented Programming (OOP), Java, Java Programming, Object Oriented Design, Computer Programming, Programming Principles, Data Structures, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, API Gateway, Network Administration, General Networking, Network Architecture, Network Security, Application Deployment, Containerization, Service Management
Intermediate · Course · 1 - 4 Weeks