Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Microsoft Azure, Unsupervised Learning, Applied Machine Learning, Predictive Modeling, Predictive Analytics, Model Deployment, Data Transformation, Model Evaluation, Model Training, Exploratory Data Analysis, Data Processing, Machine Learning Algorithms, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, User Accounts
★ 4.9 (11) · Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: No-Code Development, Google Workspace, Data Entry, Cloud Applications, Google Cloud Platform, Data Maintenance, Cloud-Based Integration, Data Manipulation, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Data Centers, Network Security, Network Administration, Virtualization and Virtual Machines, Network Troubleshooting, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Event Monitoring, Cloud Infrastructure, Hardening, IT Security Architecture, Network Infrastructure, Virtual Private Networks (VPN), TCP/IP, Cloud Computing, Information Technology Operations
★ 4.9 (11) · Advanced · Course · 1 - 3 Months

University of London
Skills you'll gain: Arithmetic, Theoretical Computer Science, Computational Logic, Programming Principles, Computer Science, Algorithms, Computational Thinking, Database Theory, Mathematical Modeling, Data Structures, General Mathematics, Applied Mathematics, Business Mathematics, Advanced Mathematics, Logical Reasoning, Problem Solving
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Storytelling, Data Storytelling, Brand Strategy, Brand Marketing, Visual Storytelling, Branding, Corporate Communications, Strategic Communication, Content Creation, Marketing Communications, Driving engagement, Content Strategy, Business Strategy
★ 4.1 (27) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Negotiation, Influencing, Persuasive Communication, Collaboration, Relationship Building, Self-Awareness
★ 4.7 (14) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Intelligence, Data-Driven Decision-Making, Business Intelligence Software, Data Modeling, Power Platform Architecture & Technical Design, Snowflake Schema, Data Transformation, Extract, Transform, Load, Data Storytelling, Data Strategy, Data Integration, Data Cleansing, Process Improvement and Optimization, Data Analysis, Data Management, Data Governance, Data Quality, Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, Agentic systems, Generative AI Agents, Anthropic Claude, AI Integrations, Tool Calling, LLM Application, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming
★ 3.2 (6) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Pivot Tables And Charts, Dashboard Creation, Data Transformation, Data Visualization Software, Interactive Data Visualization, Data Modeling, Data Presentation, Microsoft Excel, Performance Reporting, Report Writing, Data Cleansing, Data Sharing
Intermediate · Course · 3 - 6 Months

Arizona State University
Skills you'll gain: Innovation, Problem Solving, Entrepreneurship, Lean Methodologies, Team Oriented, Analysis
★ 4.7 (15) · Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Leadership Development, Employee Coaching, Strategic Leadership, Leadership Studies, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Performance Management, Strategic Planning, Team Management, Team Building, Organizational Strategy, Coaching, Human Resource Strategy, Employee Performance Management, Mentorship, Collaboration
★ 4.4 (19) · Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Building, Customer Relationship Management, Customer Engagement, Market Dynamics, Digital Transformation
★ 4.7 (18) · Beginner · Course · 1 - 4 Weeks