• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • M

    Microsoft

    Develop Clustering Models with Azure ML Designer

    Skills you'll gain: Microsoft Azure, Unsupervised Learning, Applied Machine Learning, Predictive Modeling, Predictive Analytics, Model Deployment, Data Transformation, Model Evaluation, Model Training, Exploratory Data Analysis, Data Processing, Machine Learning Algorithms, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, User Accounts

    ★ 4.9 (11) · Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Google AppSheet: Getting Started

    Skills you'll gain: No-Code Development, Google Workspace, Data Entry, Cloud Applications, Google Cloud Platform, Data Maintenance, Cloud-Based Integration, Data Manipulation, Data Management

    Beginner · Project · Less Than 2 Hours

  • P

    Packt

    Advanced Networking, Virtualization, and Security

    Skills you'll gain: Data Centers, Network Security, Network Administration, Virtualization and Virtual Machines, Network Troubleshooting, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Event Monitoring, Cloud Infrastructure, Hardening, IT Security Architecture, Network Infrastructure, Virtual Private Networks (VPN), TCP/IP, Cloud Computing, Information Technology Operations

    ★ 4.9 (11) · Advanced · Course · 1 - 3 Months

  • U

    University of London

    Mathematical Foundations for Computing

    Skills you'll gain: Arithmetic, Theoretical Computer Science, Computational Logic, Programming Principles, Computer Science, Algorithms, Computational Thinking, Database Theory, Mathematical Modeling, Data Structures, General Mathematics, Applied Mathematics, Business Mathematics, Advanced Mathematics, Logical Reasoning, Problem Solving

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad de Palermo

    Storytelling / Re-brand your Brand

    Skills you'll gain: Storytelling, Data Storytelling, Brand Strategy, Brand Marketing, Visual Storytelling, Branding, Corporate Communications, Strategic Communication, Content Creation, Marketing Communications, Driving engagement, Content Strategy, Business Strategy

    ★ 4.1 (27) · Intermediate · Course · 1 - 4 Weeks

  • U

    UBITS

    Los pilares de la negociación

    Skills you'll gain: Negotiation, Influencing, Persuasive Communication, Collaboration, Relationship Building, Self-Awareness

    ★ 4.7 (14) · Intermediate · Course · 1 - 4 Weeks

  • E

    Edureka

    Power BI Essentials: Data Transformation & Modeling with DAX

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Intelligence, Data-Driven Decision-Making, Business Intelligence Software, Data Modeling, Power Platform Architecture & Technical Design, Snowflake Schema, Data Transformation, Extract, Transform, Load, Data Storytelling, Data Strategy, Data Integration, Data Cleansing, Process Improvement and Optimization, Data Analysis, Data Management, Data Governance, Data Quality, Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • E

    Edureka

    Building RAG and MCP Servers with Claude

    Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, Agentic systems, Generative AI Agents, Anthropic Claude, AI Integrations, Tool Calling, LLM Application, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming

    ★ 3.2 (6) · Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Data Preparation and Visualization with Power BI

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Pivot Tables And Charts, Dashboard Creation, Data Transformation, Data Visualization Software, Interactive Data Visualization, Data Modeling, Data Presentation, Microsoft Excel, Performance Reporting, Report Writing, Data Cleansing, Data Sharing

    Intermediate · Course · 3 - 6 Months

  • A

    Arizona State University

    Care: The First Step in Tech Innovation for Entrepreneurs

    Skills you'll gain: Innovation, Problem Solving, Entrepreneurship, Lean Methodologies, Team Oriented, Analysis

    ★ 4.7 (15) · Beginner · Course · 1 - 3 Months

  • K

    Kennesaw State University

    Leading and Developing Top Talent

    Skills you'll gain: Leadership Development, Employee Coaching, Strategic Leadership, Leadership Studies, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Performance Management, Strategic Planning, Team Management, Team Building, Organizational Strategy, Coaching, Human Resource Strategy, Employee Performance Management, Mentorship, Collaboration

    ★ 4.4 (19) · Beginner · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    التركيز على العملاء وأثر ذلك على الربحية

    Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Building, Customer Relationship Management, Customer Engagement, Market Dynamics, Digital Transformation

    ★ 4.7 (18) · Beginner · Course · 1 - 4 Weeks

1…518519520…834

In summary, here are 10 of our most popular service design courses

  • Develop Clustering Models with Azure ML Designer: Microsoft
  • Google AppSheet: Getting Started: Google Cloud
  • Advanced Networking, Virtualization, and Security: Packt
  • Mathematical Foundations for Computing: University of London
  • Storytelling / Re-brand your Brand: Universidad de Palermo
  • Los pilares de la negociación: UBITS
  • Power BI Essentials: Data Transformation & Modeling with DAX: Edureka
  • Building RAG and MCP Servers with Claude: Edureka
  • Data Preparation and Visualization with Power BI: Packt
  • Care: The First Step in Tech Innovation for Entrepreneurs: Arizona State University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok