Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Maryland, College Park
Skills you'll gain: Team Performance Management, Project Management, Compliance Management, Agile Software Development, Management Training And Development, Strategic Decision-Making, Expectation Management, Drive Engagement, Plan Execution, Milestones (Project Management), Stakeholder Analysis, Resource Management, People Development, Governance Risk Management and Compliance, Risk Management, Technical Management, Change Control, Project Planning, Project Schedules, Technical Documentation
Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Business Planning, Business Strategy, Business Strategies, Business Ethics, Competitive Analysis, Strategic Planning, Strategic Thinking, Competitive Intelligence, Strategic Marketing, Strategic Communication, Organizational Strategy, Market Intelligence, Market Analysis, Consumer Behaviour, Target Market, Customer Analysis, Market Research, Smart Goals, Goal Setting, Stakeholder Communications
Beginner · Course · 1 - 3 Months

HRCI
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Workplace inclusivity, Human Resources, Human Resource Strategy, Human Resources Management and Planning, Employee Engagement, Staff Management, Business Ethics, Labor Relations, Workforce Planning, Organizational Effectiveness, Business Continuity
Beginner · Course · 1 - 4 Weeks

University of Lausanne
Skills you'll gain: Criminal Investigation and Forensics, Statistical Reporting, Court Systems, Legal Proceedings, Laboratory Reports, Scientific Methods, Investigation, Statistical Analysis, Probability & Statistics, Research, Technical Communication, Case Studies, Molecular Biology, Verification And Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Governance Risk Management and Compliance, Compliance Management, AI Security, Governance, Compliance Auditing, Data Quality, Regulatory Compliance, Data Governance, Performance Measurement, ISO/IEC 27001, Internal Auditing, Cloud Security, Policy Development, Risk Management, Risk Analysis, Cybersecurity, Stakeholder Management, Threat Modeling
Intermediate · Professional Certificate · 3 - 6 Months
Amazon Web Services
Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Cloud Solutions, User Accounts, Identity and Access Management, Amazon Web Services, Software Architecture, IT Security Architecture, Back-End Web Development, API Gateway, Hybrid Cloud Computing, Cloud Engineering, Systems Architecture, Enterprise Architecture, Cloud Management, Data Analysis, Data Visualization
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Modeling, Data Infrastructure, Data Store, Data Architecture, Big Data, Data Management, Database Management Systems, Real Time Data, NoSQL, Database Design, Database Management, Database Software, Data Processing, Apache Hadoop, Query Languages, Relational Databases, Data Structures, Virtual Environment
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: AI Enablement, AI Product Strategy, Data Strategy, Strategic Leadership, Organizational Strategy, Responsible AI, Business Transformation, Technology Strategies, Digital Transformation, AI Security, Enterprise Architecture, Organizational Change, Risking, Culture Transformation, Feasibility Studies, Workforce Planning, Resource Allocation, Governance Risk Management and Compliance, Process Mapping, Data Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Test Automation, Generative AI, Engineering Software, Continuous Deployment, Development Testing, DevOps, Software Documentation, Test Tools, CI/CD, Software Testing, Code Review, Verification And Validation, Software Development, Software Design Documents, Application Deployment, Maintainability, AI Workflows, Software Technical Review, Cloud API
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, LangGraph, Generative AI, LangChain, Agentic Workflows, Multimodal Prompts, LLM Application, UI Components, AI Security, Vector Databases, Large Language Modeling, Application Security, User Interface (UI) Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Embeddings, Python Programming
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Electronic Medical Record System, Medical Records, Electronic Medical Record, Health Information Management and Medical Records, Data Entry, Health Information Management, Electronic Data Capture (EDC), Health Informatics, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Technology, Computerized Physician Order Entry, Patient Registration, Practice Management Software, Data Validation, Medical Privacy, Record Keeping, Healthcare Industry Knowledge, Clinical Documentation, Patient Flow, Health Administration
Beginner · Course · 1 - 4 Weeks

Intermediate · Specialization · 3 - 6 Months