
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions, Market Analysis
★ 4.6 (51) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Product Management, Product Planning, Product Lifecycle Management, Project Management Software, Project Management
★ 4.5 (113) · Beginner · Guided Project · Less Than 2 Hours

The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Product Management, Product Lifecycle Management, Technical Product Management, Product Planning, Product Marketing, Product Strategy, Product Improvement, Financial Statement Analysis, Profit and Loss (P&L) Management, Financial Analysis, Stakeholder Management, Product Development, People Management, Advertising Sales, Leadership Studies, Financial Statements, Leadership and Management, Stakeholder Engagement, Cost Benefit Analysis, Go To Market Strategy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Brand Strategy, Branding, Brand Strategy, Customer Engagement, Brand Awareness, Brand Management, Brand Marketing, Brand Loyalty, Drive Engagement, Marketing Strategies, Digital Media Strategy, Web Presence, Strategic Marketing, Consumer Behaviour, Case Studies, Communication Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, Google Cloud Platform, Google Workspace, Business Transformation, Collaborative Software, Cloud Management, Cost Management, Business Technologies, Cloud Solutions, Cloud Platforms, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Cloud Infrastructure, Cloud Computing, IT Infrastructure, Productivity Software, Machine Learning Methods, Applied Machine Learning, Data Storage
★ 4.6 (46) · Beginner · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Prioritization, Decision Making, Business Ethics, Augmented Reality, Ethical Standards And Conduct, Growth Mindedness, Time Management, Creativity, Creative Thinking, Digital Assets, Self-Motivation, Strategic Decision-Making, Game Design, Decision Intelligence, Overcoming Obstacles, Goal Setting, Innovation, Productivity, Business Strategy
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Key Performance Indicators (KPIs), Dashboard, Stakeholder Communications, Data Storytelling, Microsoft Outlook, Dashboard Creation, Performance Measurement, Email Marketing, Google Analytics, Business Intelligence, Data-Driven Marketing, Stakeholder Management, Stakeholder Engagement, Content Performance Analysis, Performance Metric, Performance Reporting, A/B Testing, Campaign Management, Strategic Planning, Data Visualization
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Relationship Building, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making
★ 4.2 (13) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Product Development, Sprint Planning, Product Management, Agile Methodology, Agile Project Management, Product Strategy, Product Planning, Sprint Retrospectives, Backlogs, Project Management, Product Development, Stakeholder Communications, Stakeholder Engagement, Meeting Facilitation, Prioritization
★ 4.5 (171) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Product Development, Agile Methodology, Security Management, Cyber Security Assessment, Audit Planning, Cyber Risk, Performance Metric, Business Ethics, Law, Regulation, and Compliance, Risk Management
Intermediate · Course · 1 - 4 Weeks
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Business Research, Peer Review, Consulting, Report Writing, Business Consulting, Research Reports, Management Consulting, Business Writing, Analysis, Data Visualization, Organizational Strategy, Organizational Effectiveness, Strategic Thinking, Competitive Analysis, Business Strategy, Presentations
★ 4.5 (49) · Mixed · Course · 1 - 3 Months