Skills you'll gain: Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Email Automation, Customer Analysis, Customer Engagement, Content Performance Analysis, Customer Retention, Email Marketing, Driving engagement, Conversion Funnel Analysis, Customer Success Management, Customer Communications Management, AI Personalization, Automation, Workflow Management, Copywriting, Workforce Planning, Communication

Skills you'll gain: Performance Metric, Data Storytelling, Key Performance Indicators (KPIs), Storytelling, Business Metrics, Value Propositions, Market Opportunities, Internal Communications, Compensation Strategy, Professional Development, Negotiation, Performance Appraisal, Proposal Development, Compensation Management, Compensation Analysis, Business Ethics, Professional Networking, Business Priorities, Performance Review, Strategic Decision-Making

Skills you'll gain: Responsible AI, Artificial Intelligence, Google Cloud Platform, Data Ethics, Open Source Technology, AI Product Strategy, AI literacy, Machine Learning, Model Evaluation, Data Quality

Skills you'll gain: Looker (Software), Collaborative Software, Google Workspace, Data Management, User Accounts, Data Governance, Identity and Access Management, Management Reporting, Google Cloud Platform, Business Reporting, Administration, Scheduling, Customer Support, Content Scheduling, Auditing

Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Managed Services, Process Improvement, Governance, IT Management, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Supplier Management, Performance Management, Coordination, Procurement, Performance Analysis, Data Governance

Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation

Skills you'll gain: Responsible AI, Data Ethics, Google Cloud Platform, Artificial Intelligence, AI Product Strategy, AI literacy, Open Source Technology, Machine Learning Methods, Model Evaluation, Machine Learning, Data Quality

Skills you'll gain: Salesforce Development, Salesforce, Middleware, CI/CD, Software Architecture, Solution Architecture, Continuous Deployment, Systems Architecture, Continuous Integration, Code Review, Force.com, Relational Databases, DevOps, API Design, Software Design, Software Design Patterns, Database Design, Security Architecture Review, System Design and Implementation, Scalability

Skills you'll gain: Responsive Web Design, Front-End Web Development, Web Design and Development, HTML and CSS, Web Design, Interactive Design, UI Components, Web Development, Information Architecture, JavaScript Frameworks, Application Frameworks, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Javascript, Scripting

Skills you'll gain: Data Literacy, Data Science, Data Strategy, Internet Of Things, Analytics, Big Data, Data Collection, Artificial Intelligence, Descriptive Analytics, Artificial Intelligence and Machine Learning (AI/ML), Predictive Analytics, Process Optimization, Process Improvement and Optimization, Cloud Computing, Operations, Marketing, Operational Efficiency, Customer Service, User Experience, Prototyping

Skills you'll gain: Workflow Management, Project Scoping, E-Commerce, Business Workflow Analysis, Content Management Systems, Project Planning, User Interface and User Experience (UI/UX) Design, Software Installation, Hypertext Markup Language (HTML)