
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
Beginner · Specialization · 1 - 3 Months

The University of Sydney
Skills you'll gain: Critical Thinking, Creative Problem-Solving, Problem Solving, Editing, Research, Creative Thinking, Public Speaking, Proofreading, Brainstorming, digital literacy, Communication, Information Management, Analytical Skills, Ethical Standards And Conduct, Research Methodologies, Writing, Verbal Communication Skills, Language Competency, Complex Problem Solving, Literacy
Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Human Centered Design, User Experience Design, Stakeholder Engagement, Design Thinking, Creativity, Research and Design, Ideation, Stakeholder Analysis, Surveys, Data Collection, Storytelling, Design Strategies, Collaboration, Innovation, User Research, Presentations, Communication, Goal Setting
Mixed · Course · 1 - 3 Months

Skills you'll gain: Patient-centered Care, Clinical Supervision, Healthcare Ethics, Basic Patient Care, Dignity in Care, Patient Treatment, Patient Education And Counseling, Patient Safety, Patient Evaluation, Health Care, Ethical Standards And Conduct, Health Assessment, Informed Consent, Professionalism, Communication, Interpersonal Communications, Healthcare Industry Knowledge, Empathy, Decision Making, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Human Centered Design, User Research, Design Thinking, Design Research, Product Design, Prototyping, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Workplace inclusivity, Brainstorming, Empathy, Ideation, Creativity, Needs Assessment, Product Testing, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Critical Thinking, Research, Problem Solving, Ethical Standards And Conduct, Research Methodologies, Verbal Communication Skills, Writing, Creative Problem-Solving, Brainstorming, Complex Problem Solving, Planning
Mixed · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Design Thinking, Ideation, Creativity, Creative Problem-Solving, Problem Solving, Cognitive flexibility, Innovation, Critical Thinking, Artificial Intelligence, Systems Thinking, Generative AI, Prototyping, Analysis
Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Systems Thinking, Strategic Leadership, Leadership, Team Leadership, Team Building, Team Management, Leadership and Management, Visionary, Time Management, Prioritization, Planning, Emotional Intelligence, Personal Development, Self-Awareness, Goal Setting, Communication
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Storytelling, Empathy, Relationship Building, Oral Expression, Emotional Intelligence, Communication, Leadership, Writing and Editing, Public Speaking, Content Creation, Creativity, Media Production
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, Peer Review, Editing, Writing, Proofreading, Organizational Skills, Research, Report Writing, Research Methodologies, Critical Thinking, English Language, Writing and Editing, Style Guides
Beginner · Specialization · 3 - 6 Months

Fractal Analytics
Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, AI Product Strategy, UI/UX Research, Brainstorming, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Data Analysis, AI Enablement, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving
Beginner · Specialization · 1 - 3 Months